Electric Field Operations Supervisor – Safe, Reliable Grid

Eversource Energy; Hartford (CT); On-site; USD 123,000 - 137,000; Full time

Job summary

Eversource Energy seeks a Manager – Customer Operations to lead line department activities across construction, maintenance, and emergency restoration of the electric distribution system, ensuring safety, timely delivery and a strong customer focus.

The role requires four to six years of related experience, a bachelor’s degree in Engineering or Business, and supervisory experience preferred, along with solid analytical and problem‑solving skills.

Qualifications

• Four to six years of directly related experience in engineering or business.
• Previous supervisory experience in electric distribution facilities preferred.
• Strong analytical and troubleshooting skills; knowledge of switching and tagging is beneficial.

Responsibilities

• Provides leadership to ensure safe, timely, and efficient completion of work relating to electric distribution systems.
• Plans, schedules, coordinates, and supervises Line Department activity in an assigned area.
• Drives safety, customer focus, and engagement across the department.

Skills

Manage and develop people

Lead change

Foster teamwork and cross-functional

Build trusting relationships

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Education

Baccalaureate degree in Engineering or Business

Job description

Eversource Energy seeks a Manager – Customer Operations to lead line department activities across construction, maintenance, and emergency restoration of the electric distribution system, ensuring safety, timely delivery and a strong customer focus.

The role requires four to six years of related experience, a bachelor’s degree in Engineering or Business, and supervisory experience preferred, along with solid analytical and problem‑solving skills.