Electric Dispatch Operator — Outages & Field Coordination

Public Service Co. of OK; United States; On-site; USD 61,000 - 82,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

American Electric Power in Tulsa, OK, seeks an Electric System Dispatcher to safely manage outages and dispatch field crews. You will prioritise routine and emergency work, operate distribution software, and communicate clearly by radio and phone while maintaining mapping systems.

Shift work includes days/evenings/nights with overtime as needed; you will engage in safety meetings and on‑the‑job training to progress within the DDC team.

Qualifications

• Associate degree in Electrical or Electronics Technology or two+ years in related fields.
• Two or four years equivalent experience in Line/Substation/Generation or DDC Support.
• Two years DDC dispatching experience, or four years in DDC dispatching, or two years as Operator Grade 3.
• Electric System Operator experience or equivalent training per AEP program.

Responsibilities

• Prioritize routine and emergency work to meet customer needs.
• Operate distribution applications during routine and emergency switching procedures.
• Communicate verbal instructions using radio/telephone systems and provide written updates.
• Work under pressure during periods of critical system conditions.
• Respond to emergency overtime and maintain mapping systems.
• Support all DDC team members and participate in safety planning meetings.
• Progress to Operator Grade 2 within company timeframes.

Skills

Written communication

Communication under pressure

Team player

Education

Grade 3 ($40.51) Associate Degree in Electrical or Electronics Technology, or related field, or equivalent work experience such as two or more years' experience in Line, Substation, Generation, or DDC Support departments.

Grade 2 ($42.16) Associate Degree in Electrical or Electronics Technology, or related field, with a minimum of two years' equivalent experience in Line, Substation, Generation, or DDC Support departments, OR four or more years' equivalent experience in Line, Substation, Generation, or DDC Support Departments, OR two years as an Operator Grade 3.

Grade 1 ($44.82) Associate Degree in Electrical or Electronics Technology, or related field, with a minimum of two years' DDC dispatching experience, OR a minimum of four years' DDC dispatching experience.

Electric System Operator ($53.43) Previous experience as an Electric System Operator or Operator Grade 1 as defined in AEP's Distribution Dispatch Development Program.

Tools

Radio/telephone systems

DDC dispatching systems

Computer literacy

Job description

American Electric Power in Tulsa, OK, seeks an Electric System Dispatcher to safely manage outages and dispatch field crews. You will prioritise routine and emergency work, operate distribution software, and communicate clearly by radio and phone while maintaining mapping systems.

Shift work includes days/evenings/nights with overtime as needed; you will engage in safety meetings and on‑the‑job training to progress within the DDC team.