Electric Choice Analyst — Data & Process Improvement

AES Corporation; Kentucky; On-site; USD 60,000 - 84,000; Full time

Job summary

AES Corporation is transforming into a customer-first, digitally focused clean energy provider. The Energy Services Analyst supports this transformation by helping administer the Electric Choice program, providing accurate supplier and customer support, producing timely analysis and reporting, strengthening business processes and controls, and improving the systems used to manage program activity.

The role collaborates across internal teams and with external stakeholders to resolve issues,

Qualifications

• Bachelor's degree in business, analytics, information systems, economics, engineering, or related discipline, or equivalent experience.
• Experience in utility operations, energy services, customer programs, or analytical roles.
• Demonstrated ability to analyze data, reconcile discrepancies, and meet deadlines.
• Strong written and verbal communication with cross-functional partners.

Responsibilities

• Support day-to-day administration of the Electric Choice program, including supplier enrollment and inquiries.
• Prepare recurring and ad hoc reports on supplier activity and participation.
• Document, monitor, and improve business processes, controls, and SOPs.
• Coordinate across Customer Operations, Regulatory, Billing, Legal, Finance, and Technology teams.

Skills

Data analysis

Cross-functional collaboration

Excel proficiency

Communication skills

Education

Bachelor's degree

Tools

SQL

Power BI

Data visualization tools

Job description

AES Corporation is transforming into a customer-first, digitally focused clean energy provider. The Energy Services Analyst supports this transformation by helping administer the Electric Choice program, providing accurate supplier and customer support, producing timely analysis and reporting, strengthening business processes and controls, and improving the systems used to manage program activity.

The role collaborates across internal teams and with external stakeholders to resolve issues,