Electoral Services Coordinator (Contract)

Civic Recruitment Limited; Hatfield (MA); On-site; USD 46,000 - 57,000; Part time

Job summary

Civic Recruitment Limited is recruiting an Electoral Services Assistant for a 3-month contract with a Local Authority. The role focuses on administering the ElectoralRegistration Service, processing IER applications, and assisting with elections and the annual canvass.

You will handle sensitive data in line with GDPR, maintain elector records, and support customer enquiries while ensuring statutory deadlines are met. Local government experience preferred.

Qualifications

• Experience in administrative or data-processing environment.
• Experience of maintaining accurate records and databases.
• Experience handling confidential and sensitive information.
• Experience dealing with customers and responding to enquiries professionally.
• Experience working to strict deadlines and managing competing priorities.
• Experience of working within Electoral Services or a local government environment.
• Experience of using electoral management systems.
• Experience of data verification, validation, and compliance-related processes.
• Experience supporting elections, canvassing activities, or public sector projects.

Responsibilities

• Process IER applications in accordance with electoral legislation and deadlines.
• Assess eligibility for registration incl. age, nationality, residence, entitlement.
• Maintain and update elector and property records on the EMS.
• Scan, verify and process electoral forms (HEFs, Change of Name, Evidence requests, Postal/Proxy votes).
• Undertake local data matching and evidence verification.
• Handle sensitive personal information in line with GDPR.
• Assist planning and delivery of elections and annual canvass.
• Support recruitment and administration of temporary election/canvass staff.
• Provide customer service and respond to enquiries from residents, councillors and MPs.

Skills

Administrative experience

Data management

GDPR compliance

Attention to detail

Microsoft Office

Education

GCSE English & Maths

Full UK Driving Licence

Admin/Public Admin qualification

Electoral Administration Certificate

Tools

Electoral Management System

Microsoft Office

Job description

Civic Recruitment Limited is recruiting an Electoral Services Assistant for a 3-month contract with a Local Authority. The role focuses on administering the ElectoralRegistration Service, processing IER applications, and assisting with elections and the annual canvass.

You will handle sensitive data in line with GDPR, maintain elector records, and support customer enquiries while ensuring statutory deadlines are met. Local government experience preferred.