Election Hotline Operator (Temp) — Saint Augustine

AppleOne Employment Services; Saint Augustine (FL); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

AppleOne Employment Services in Saint Augustine, FL, is seeking a Phone Bank Operator for a temporary one-month assignment. You will support election-related inquiries, handle high volumes of calls, and help facilitate communication with the Supervisor of Elections process.

This role emphasizes professionalism, strong phone etiquette, and a service-focused mindset with immediate start. The position offers a stable team environment with clear daily responsibilities.

Qualifications

• Handle a high volume of incoming phone calls.
• Assist callers with process-related questions and general inquiries.
• Provide professional customer service support in a phone bank environment.
• Escalate complex questions to the appropriate supervisor.
• 1–2 years of customer service or administrative experience preferred.
• Must be a registered voter in Florida.
• Strong phone etiquette and clear verbal communication.
• Reliable, punctual, and able to start immediately.
• Able to follow scripts and supervisor instructions.
• Discretion with confidential information.

Responsabilités

• Answer incoming calls professionally and courteously.
• Provide accurate information on election-related processes.
• Route calls or escalate when needed.
• Maintain clear communication with supervisors.
• Document or track caller information as directed.
• Represent the office with confidentiality.

Connaissances

Phone banking

Customer service

Call center experience

Voter registration

Communication skills

Description du poste

AppleOne Employment Services in Saint Augustine, FL, is seeking a Phone Bank Operator for a temporary one-month assignment. You will support election-related inquiries, handle high volumes of calls, and help facilitate communication with the Supervisor of Elections process.

This role emphasizes professionalism, strong phone etiquette, and a service-focused mindset with immediate start. The position offers a stable team environment with clear daily responsibilities.