Elder Care Ombudsman & Culture Change Trainer

Carroll County Government; Westminster (MD); Presencial; USD 36.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous paid time off

13 Paid Holidays

Flexible schedules and remote options,

Comprehensive medical plans including,

Pension and 401k

Tuition assistance up to $9,000 per FY

Descripción de la vacante

Carroll County Government is seeking an Ombudsman Education & Culture Change Specialist to develop and deliver trainings on person-centered care in assisted living facilities and nursing homes. Under the Program Manager, you will promote resident autonomy, dignity, and quality of life while ensuring compliance with applicable laws.

This full-time role requires an associate degree or higher, 2+ years of related experience, and Ombudsman certification or plan to obtain it.

Formación

• Associate degree or two years of college in a related field (minimum).
• Two or more years of related experience.
• Requires criminal background check as condition of employment.
• Ombudsman certification (or must obtain within 6 months of employment).

Responsabilidades

• Prepare and deliver trainings on elder abuse prevention, resident rights, and person-centered care to local care facilities residents, family members, staff, as well as to Fire/EMS staff, community partners, and the general public.
• Create educational materials on the Long-Term Care Ombudsman Program for distribution.
• Perform frequent visits to local care facilities, developing rapport with residents, families, and staff.
• Assist in establishing Culture Change Committees promoting person-centered care within nursing homes.
• Support efforts in nursing homes to foster environments that enhance resident choice, dignity, autonomy, and quality of life.
• Develop and maintain effective working relationships with nursing home staff, residents, and families.
• Assist with complaint investigation management and field visits as required.
• Establish, organize, and maintain files and electronic records management/file systems.
• Ensure all work is complete and timely to support department goals.
• Invite collaboration and seek learning opportunities; assist peers to create a supportive environment.
• Exhibit integrity, ethics, and fiscal responsibility.

Conocimientos

Microsoft Office Suite

Health and Safety Regulations

Information Confidentiality

Planning and Organizing

Information Management

Educación

Associate degree or two years of college in a related field

Two or more years of related experience

Descripción del empleo

Carroll County Government is seeking an Ombudsman Education & Culture Change Specialist to develop and deliver trainings on person-centered care in assisted living facilities and nursing homes. Under the Program Manager, you will promote resident autonomy, dignity, and quality of life while ensuring compliance with applicable laws.

This full-time role requires an associate degree or higher, 2+ years of related experience, and Ombudsman certification or plan to obtain it.