Remote Elder Care Ombudsman & Culture Change Trainer

Carroll County Government, MD; Westminster (MD); On-site; USD 36,000 - 63,000; Full time

Benefits offered by this job

Generous paid time off

13 Paid Holidays

Flexible schedules and remote options,

Comprehensive medical plans including视

Pension, 401k, and 457 Retirement

Job summary

Carroll County Government in Westminster, MD seeks an Ombudsman Education & Culture Change Specialist to deliver trainings on elder care, support person-centered care in facilities, and ensure compliance with laws. You will work under the Program Manager, focusing on resident dignity and quality of life.

The role requires an associate degree or two years of college, two+ years' related experience, and an Ombudsman certification (or within 6 months).

Qualifications

• Associate degree or two years of college in a related field.
• Two or more years of related experience.
• A comparable amount of education and experience may be substituted for the minimum requirement.

Responsibilities

• Prepare and deliver trainings on elder abuse prevention, resident rights, and person-centered care to local care facilities residents, family members, staff, as well as to Fire/EMS staff, community partners, and the general public.
• Create educational materials on the Long-Term Care Ombudsman Program for distribution.
• Perform frequent visits to local care facilities, develop rapport with residents, family members, and facility staff.
• Assist in the establishment of Culture Change Committees promoting person-centered care within nursing homes.
• Support efforts in nursing homes to foster environments that enhance resident choice, dignity, autonomy, and quality of life.
• Develop and maintain effective working relationships with nursing home and facility staff, residents, and families.

Skills

Service Excellence

Decision Making

Collaborating with Others

Digital Literacy

Continuous Learning

Emotional Intelligence

Safety Focus

Fostering Communication

Training Others

Education

Associate degree or two years of college in a related field

Two or more years of related experience

Comparable amount of education and experience substituted

Tools

Microsoft Office Suite

Job description

Carroll County Government in Westminster, MD seeks an Ombudsman Education & Culture Change Specialist to deliver trainings on elder care, support person-centered care in facilities, and ensure compliance with laws. You will work under the Program Manager, focusing on resident dignity and quality of life.

The role requires an associate degree or two years of college, two+ years' related experience, and an Ombudsman certification (or within 6 months).