Elder Abuse Intake Specialist - Legal Help Champion

Omega Law Group, PC; West Hollywood (CA); On-site; USD 34,000 - 62,000; Full time

Benefits offered by this job

401(k) Retirement Savings

Health Insurance

Vision Insurance

Flexible Spending Account

Life Insurance

Paid Time Off

Free onsite parking

Job summary

Omega Law Group is seeking an Intake Specialist focused on elder abuse cases in West Hollywood. You will conduct intake interviews, collect case details, and assess eligibility for representation while presenting the firm’s services persuasively.

On-site presence is required to ensure a high-touch client experience. The ideal candidate has experience in legal client intake, sales skills, and sharp attention to detail, with Spanish language ability being a plus.

Qualifications

• Experience with the client intake process in the legal industry or similar environments.
• Sales experience with the ability to communicate persuasively and effectively.
• Excellent attention to detail with ability to manage multiple tasks.
• Spanish language proficiency is desirable; fluent speakers encouraged to apply.

Responsibilities

• Conduct intake interviews with potential clients via phone or in-person meetings.
• Gather detailed information about the nature of the potential case, injuries, and background.
• Screen potential cases to determine eligibility for representation.
• Communicate effectively with potential clients, outlining the firm’s services and steps.
• Accurately record intake information in the firm’s case management system.
• Follow up with potential clients to gather additional information as needed.
• Perform additional duties as assigned.

Job description

Omega Law Group is seeking an Intake Specialist focused on elder abuse cases in West Hollywood. You will conduct intake interviews, collect case details, and assess eligibility for representation while presenting the firm’s services persuasively.

On-site presence is required to ensure a high-touch client experience. The ideal candidate has experience in legal client intake, sales skills, and sharp attention to detail, with Spanish language ability being a plus.