Intake Specialist - Elder Law & Community Outreach

AARP; Washington (District of Columbia); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Pension plan

Health insurance

Dental plan

Vision plan

Life insurance

Paid time off

Tuition reimbursement

Job summary

AARP’s Legal Counsel for the Elderly is seeking an Intake Specialist to support attorneys by handling intake, coordinating communications, and organizing case files in a busy Washington, DC office. The role involves data gathering, testimony collection, and facilitating outreach with diverse senior clients.

Responsibilities include scheduling, onboarding new staff, preparing legal documents, and assisting with community clinics. Bilingual ability is a plus; notary is a plus.

Qualifications

• High School Diploma and 2+ years of related training/experience.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive, confidential issues.
• Spanish language skills are a plus; paralegal training preferred.
• Notary public a plus.

Responsibilities

• Schedules appointments and maintains attorneys’ files and calendars; organizes travel and expense coordination.
• Supports onboarding for new hires, volunteers, and interns; orients on policies and procedures.
• Prepares and formats various legal documents; files with courts via CM/ECF as requested.
• Maintains and updates case files; tracks deadlines and case progress.
• Provides intake support and assists with client interviews and information gathering.
• Organizes trainings, community outreach, and legal clinics under supervision.
• Participates in cross-team initiatives to improve service delivery for clients.

Skills

Administrative support

Client intake

Organizational skills

Spanish language

Paralegal training

CM/ECF system

Education

High School Diploma

Tools

CM/ECF

Job description

AARP’s Legal Counsel for the Elderly is seeking an Intake Specialist to support attorneys by handling intake, coordinating communications, and organizing case files in a busy Washington, DC office. The role involves data gathering, testimony collection, and facilitating outreach with diverse senior clients.

Responsibilities include scheduling, onboarding new staff, preparing legal documents, and assisting with community clinics. Bilingual ability is a plus; notary is a plus.