EL Service Assistant – EPL 3515 Sunnyvale – El Camino Real (Sunnyvale, CA)

WKS Restaurant Group; Sunnyvale (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

Join a dynamic team at a forward-thinking restaurant group where your role is vital to maintaining a clean and welcoming dining environment. As a key player, you'll ensure guest satisfaction by promptly addressing needs and upholding the highest sanitation standards. This position offers a unique opportunity to work in a fast-paced setting, where your contributions directly impact the dining experience. If you thrive in a supportive team atmosphere and take pride in your work, this is the perfect opportunity for you to shine and grow within the hospitality industry.

Qualifications

• Must have sufficient mobility to operate in the work area.
• Must meet health regulations for food handling.

Responsibilities

• Maintain sanitation of dining room and restaurant exterior.
• Assist guests with needs and ensure total satisfaction.
• Perform cleaning duties for both interior and exterior areas.

Skills

Sanitation Procedures

Customer Service

Food Handling

Mobility

Education

High School Diploma or Equivalent

Job description

Pay Range: $20.00 – $30.00

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

Position Purpose:

Maintains sanitation of entire dining room area and exterior of restaurant. Supports total guest satisfaction by attending to guests’ needs in a timely and courteous manner.

Placement in the Organization:

Reports to Assistant and General Manager.

Responsibilities/Duties/Activites:

• Follows company food handling and safety procedures.
• Cleans exterior of restaurant including windows, doors, parking area, and trash corral. Keeps exterior area, including landscaping, free of litter.
• Cleans interior of restaurant including restrooms, windows, walls, floors, and ceiling vents.
• Cleans tables, chairs, and condiment holders within 1 minute after guest leaves.
• Collects trays and carries to back kitchen area; cleans and sanitizes tray according to company standards.
• Removes all trash and cleans and sanitizes trash receptacles.
• Stocks condiments, utensils, and ice machine.
• Helps guests with any “at table” problems such as cleaning spills or obtaining extra condiments. Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest questions.
• Cleans, stocks, and maintains salsa bar to company standards.
• Table touches utilizing condiment tray every 15 minutes.
• Assists in training new service assistants.
• Periodically performs additional duties as assigned by direct supervisor.

Qualification Standards:

• Must have sufficient mobility to move or operate in work area.
• Must meet government regulation pertaining to health risk concerns about food handling.
• Reaches, bends, stoops, scrubs, lifts, and wipes.
• Must be able to communicate with guests.
• Must be able to work both indoors and outdoors
• Empties trash bags weighing up to 40 lbs.
• Must be able to observe an ensure product is prepared and presented to company standards.