EL Cashier – EPL 3976 – Reseda (Reseda, CA)

WKS Restaurant Group; Los Angeles (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

Join a dynamic team at a leading restaurant group where you will have the opportunity to engage with guests and provide exceptional service. As a cashier, you will play a vital role in ensuring customer satisfaction by accurately taking orders and handling payments. This position requires a friendly demeanor, basic math skills, and the ability to thrive in a fast-paced environment. If you enjoy working in a lively atmosphere and are passionate about delivering great service, this role is perfect for you. Be part of a supportive team that values your contributions and offers opportunities for growth and development.

Qualifications

• Must meet health regulations for food handling.
• Ability to communicate effectively with guests.

Responsibilities

• Take guest orders and process payments in a friendly manner.
• Maintain cleanliness and safety in the work area.

Skills

Customer Service

Basic Math Skills

Communication Skills

Cash Handling

Education

High School Diploma or Equivalent

Tools

Micro's System

Wireless Communication System

Job description

Pay Range: $20.00 – $30.00

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

Position Purpose:

Takes guest's order in a friendly and courteous manner and accepts payment from guests.

Placement in the Organization:

Reports to Assistant and General Manager.

Responsibilities/Duties/Activities:

• Follows company food handling and safety procedures.
• Counts cash before and after working register.
• Recognizes, greets, takes guest order, and uses suggestive and/or upselling for every order taken.
• Uses Micro's system to enter orders, corrects mistakes; communicates to manager when void occurs or problem arises.
• Collects payment, gives guest correct changes.
• Gives guest receipt, points out beverage and salsa bar, thanks guest, and gives proper departing comment.
• Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest’s questions.
• Maintains correct flow of orders at drive-thru window.
• Uses wireless or intercom communication system to communicate with guest (drive-thru).
• Works at a pace that enables the drive-thru team to meet or exceed company service time standards (drive-thru).
• Responsible for proper cash handling and any cash shortages and/or overages.
• Cleans and sanitizes entire work area.
• Regularly assists expediter and/or service assistant.
• Assists in training new cashiers.
• Periodically performs additional duties as assigned by direct supervisor.

Qualification Standards:

• Must meet government regulation pertaining to health risk concerns about food handling.
• Must be able to communicate with guests.
• Must have basic math skills.
• Must be able to observe and ensure product is prepared and presented to company standards.

Physical Requirements:

• Reaches, bends, stoops, scrubs, lifts, and wipes.
• Must have high level of mobility/flexibility.
• Must be able to work under heavy stress/pressure during peak times.
• Exposure to heat, steam, smoke, cold, and odors.
• Requires continual standing and walking.