EHR Strategy & Clinical Applications Lead

HCTec; Madison (WI); On-site; USD 100,000 - 150,000; Full time

Job summary

HCTec in Wisconsin is seeking an experienced EHR Systems Manager to provide strategic and operational leadership for its clinical applications environment, overseeing a small team and serving as the primary liaison between internal stakeholders and Netsmart.

The role focuses on post-implementation optimization, workflow improvements, governance, and ongoing maturation of the EHR environment, with hands-on involvement to address system issues, testing, and optimization initiatives.

Qualifications

• 3+ years of people leadership or application management experience in a healthcare setting.
• Meaningful experience supporting and leading an EHR or major clinical application environment within a healthcare organization.
• Ability to operate as both a strategic application leader and a hands-on manager within a small team.
• Experience managing EHR vendors, upgrades, optimization initiatives, testing, system support, and cross-functional clinical technology initiatives is preferred.

Responsibilities

• Provide strategic and day-to-day leadership for EHR and clinical applications environment, including oversight and development of two Clinical Informaticists.
• Lead post-live EHR optimization efforts, including workflow assessment, system enhancements, issue resolution, testing, upgrades, and continuous improvement initiatives.
• Serve as the primary relationship owner with Netsmart, managing vendor communication, escalations, product discussions, upgrades, support issues, and future system enhancements.

Skills

People leadership

EHR systems leadership

Hands-on management

Vendor management

Tools

Netsmart/MyUnity

Job description

HCTec in Wisconsin is seeking an experienced EHR Systems Manager to provide strategic and operational leadership for its clinical applications environment, overseeing a small team and serving as the primary liaison between internal stakeholders and Netsmart.

The role focuses on post-implementation optimization, workflow improvements, governance, and ongoing maturation of the EHR environment, with hands-on involvement to address system issues, testing, and optimization initiatives.