EHR Project Support Specialist

Cynet Systems Inc; Jackson (MS); On-site; USD 50,000 - 65,000; Full time

Job summary

Cynet Systems Inc is seeking a dedicated professional to provide technical support and training for the new vital records database management system. This role involves assisting both internal and external stakeholders in learning the system and enhancing business processes. Candidates should have a Bachelor's Degree and ideally possess experience working with government entities on data projects.

Qualifications

• Assist stakeholders with the vital records data management system.
• Communicate effectively with coworkers for data management.

Responsibilities

• Provide technical support and training for the vital records database management system.
• Develop and maintain business processes for data transfer.

Skills

Technical support

Communication

Education

Bachelor's Degree

Job description

Job Description:

• Acquire knowledge of the new vital records database management system.
• Answer incoming calls, online and email requests for assistance with the vital records database management system.
• Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system.
• Provide technical support to the Vital Records staff related to the vital records system, data modernization and interoperability projects.
• Support development and maintenance of enhanced Vital Records business processes and data transfer to state and federal partners.

Required Skills/Experience:

• Capacity to assist external and internal stakeholders to learn and use the new vital records data management system.
• Ability to effectively communicate with coworkers involved in the collection, management and development of agency
• data resources in order to advance the agency's data modernization goals.

Preferred/Not Required:

• Experience working with or for government entities on data and/or ITrelated projects.
• Experience working with Vital Records.

Education:

• Minimum Bachelor's Degree.