EHR Lead Vendor Manager

Ladders; United States; Remote; USD 115,000 - 158,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement savings plan

Paid time off including holidays

Parental and caregiver leave

Disability insurance

Life insurance

Wellness programs

Job summary

Ladders is seeking an EHR Lead Vendor Manager to oversee vendor relationships and strategic partnerships of electronic health record providers. You will align vendor roadmaps with enterprise priorities and govern performance to ensure reliable healthcare operations.

The role emphasizes governance, risk management, and cross-functional collaboration in a remote US-based setting, with a generous compensation package and comprehensive benefits.

Qualifications

• 5+ years of experience in vendor management, partner management, product management, or healthcare technology.
• Proven track record in managing cross-functional initiatives and strategic partnerships.
• Experience leading vendor governance and conducting quarterly business reviews.
• Skilled in developing executive reporting, performance metrics, and operational governance processes.
• Ability to coordinate complex programs involving multiple stakeholders.

Responsibilities

• Serve as the primary relationship lead for assigned EHR vendors and strategic partners.
• Manage alignment of vendor roadmaps with enterprise priorities.
• Coordinate vendor-supported initiatives and cross-functional execution efforts.
• Monitor vendor performance, commitments, KPIs, and service levels.
• Develop vendor reporting, dashboards, and performance reviews.
• Identify opportunities to expand vendor capabilities and strategic partnerships.
• Facilitate governance reviews, escalations, and risk management activities.

Skills

Vendor management

Cross-functional leadership

Executive reporting

Governance

Risk management

Job description

For our client, we are seeking a EHR Lead Vendor Manager to join the team of a leader in the Healthcare space.

This role will lead the management of electronic health record vendor relationships and strategic partnerships across the organization. You will align vendor roadmaps with enterprise priorities, coordinate cross-functional initiatives, and help ensure strong execution against service expectations. The position also plays a key role in governance, performance tracking, and risk management to support effective healthcare operations.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $115,200 – $158,400 annually

Responsibilities

• Serve as the primary relationship lead for assigned EHR vendors and strategic partners
• Manage alignment of vendor roadmaps with enterprise priorities
• Coordinate vendor-supported initiatives and cross-functional execution efforts
• Monitor vendor performance, commitments, KPIs, and service levels
• Develop vendor reporting, dashboards, and performance reviews
• Identify opportunities to expand vendor capabilities and strategic partnerships
• Facilitate governance reviews, escalations, and risk management activities

Qualifications

• 5+ years of experience in vendor management, partner management, product management, or healthcare technology
• Proven track record in managing cross-functional initiatives and strategic partnerships
• Experience leading vendor governance and conducting quarterly business reviews
• Skilled in developing executive reporting, performance metrics, and operational governance processes
• Ability to coordinate complex programs involving multiple stakeholders

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Paid time off, including company and personal holidays
• Paid parental and caregiver leave
• Short-term and long-term disability
• Life insurance
• Opportunities for personal wellness and smart healthcare decisions

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.