EHR Applications Manager - Pharmacist

Health Partners Plans; Pennsylvania; Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Health Partners Plans in Pennsylvania seeks a senior leader to oversee the development, optimization, and enterprise support of the Epic EHR platform and related applications within an integrated environment. You will ensure reliable, secure, and scalable Epic functionality aligned with organizational goals and oversee build, configuration, testing, upgrades, and release cycles using Epic tools.

You will mentor analysts, guide workload planning, and partner with IS&T and clinical leaders to

Qualifications

• Doctorate in Pharmacy and PA license required.
• 3 years leadership experience in project management or supervisory roles.
• 3 years Epic applications development, support, and maintenance.
• 4 years progressive experience in Information Services or healthcare operations.
• Experience in Epic-based large hospitals or IDNs.
• Program and large-scale project management and upgrade facilitation experience.
• Ability to plan, develop, and implement integrated systems architecture.
• Ability to coach and mentor team members.
• EPIC Certification required upon hire.

Responsabilités

• Guide teams in supporting, optimizing, and maintaining Epic and other applications, ensuring build quality and workflow alignment across clinical and operational domains.
• Lead the design, configuration, and implementation of Epic enhancements and upgrades, ensuring adherence to Epic foundation standards while ensuring alignment with IS&T and operational priorities.
• Collaborate with cross functional teams to resolve operational issues, support advanced root cause analysis, and implement targeted improvements that strengthen system reliability and reduce risk.
• Utilize Epic vendor tools (e.g., Sherlock logs, Nova upgrade review tools, and Orion project management solution) to coordinate efforts.
• Influence technical direction by guiding decisions on tools, design approaches, and methodologies, ensuring alignment with IS&T and operational priorities while supporting tactical planning.
• Provide mentorship and technical guidance to analysts, reviewing designs for scalability, security, and maintainability and reinforcing best practices, including Epic's, across application and integration efforts.
• Establish and maintain standards for integration design, documentation, and lifecycle management, ensuring consistency with evolving technologies and organizational priorities. Oversee vendor management, implementations, and maintenance processes, ensuring solutions meet performance, budget, and operational expectations.

Connaissances

Leadership

Project management

Mentoring

Strategic planning

Formation

Doctorate in Pharmacy

RP - Registered Pharmacist - PA

EPIC Certification

Outils

Sherlock

Nova

Orion

Description du poste

Number of Positions In Requisition

1

Job Details

Leads the development, optimization, and support of the Epic EHR platform and other applications within an integrated, enterprise environment. Ensures reliable, secure, and scalable Epic functionality aligned with organizational goals. Oversees system build, configuration, testing, upgrades, and release cycles using Epic‑specific tools and frameworks (e.g., Sherlock, Nova, Orion). Guides analysts in workload planning, demand management, and performance development while maintaining efficient, stable EHR operations. Works closely with operational leaders to set priorities, resolve barriers, and support clinical and operational workflows across a single‑platform environment. Provides functional leadership, reinforces best practices for Epic design and build, and ensures adherence to organizational standards. Supports advanced troubleshooting and issue analysis, implementing improvements that enhance reliability, reduce risk, and ensure a consistent user experience.

Job Description

Leads the development, optimization, and support of the Epic EHR platform and other applications within an integrated, enterprise environment. Ensures reliable, secure, and scalable Epic functionality aligned with organizational goals. Oversees system build, configuration, testing, upgrades, and release cycles using Epic‑specific tools and frameworks (e.g., Sherlock, Nova, Orion). Guides analysts in workload planning, demand management, and performance development while maintaining efficient, stable EHR operations. Works closely with operational leaders to set priorities, resolve barriers, and support clinical and operational workflows across a single‑platform environment. Provides functional leadership, reinforces best practices for Epic design and build, and ensures adherence to organizational standards. Supports advanced troubleshooting and issue analysis, implementing improvements that enhance reliability, reduce risk, and ensure a consistent user experience.

Job Duties

Guide teams in supporting, optimizing, and maintaining Epic and other applications, ensuring build quality and workflow alignment across clinical and operational domains.

Lead the design, configuration, and implementation of Epic enhancements and upgrades, ensuring adherence to Epic foundation standards while ensuring alignment with IS&T and operational priorities.

Collaborate with cross functional teams to resolve operational issues, support advanced root cause analysis, and implement targeted improvements that strengthen system reliability and reduce risk. Utilize Epic vendor tools (e.g., Sherlock logs, Nova upgrade review tools, and Orion project management solution) to coordinate efforts.

Influence technical direction by guiding decisions on tools, design approaches, and methodologies, ensuring alignment with IS&T and operational priorities while supporting tactical planning and aligning work to broader strategic plans.

Provide mentorship and technical guidance to analysts, reviewing designs for scalability, security, and maintainability and reinforcing best practices, including Epic's, across application and integration efforts.

Establish and maintain standards for integration design, documentation, and lifecycle management, ensuring consistency with evolving technologies and organizational priorities. Oversee vendor management, implementations, and maintenance processes, ensuring solutions meet performance, budget, and operational expectations.

Minimum Qualifications

• Doctorate in Pharmacy
• 3 years Leadership experience, either through direct supervision of staff or equivalent responsibility in project management, team or operational leadership roles or
• 3 years Experience in Epic applications development, support, and maintenance, including hands‑on participation in the application lifecycle (design, build, testing, implementation, and ongoing support) or
• 4 years progressive experience in Information Services, or a combination of Information Services and direct healthcare industry experience.
• Experience working within Epic‑based large hospital or integrated delivery networks (IDNs) and/or deep understanding of clinical or healthcare operations.
• Program and large scale project management and upgrade facilitation experience.
• Ability to plan, develop, and implement integrated systems architecture and associated standards.
• Ability to coach and mentor team members.
• RP - Registered Pharmacist - State of Pennsylvania Upon Hire and
• EPIC Certification - Epic Systems Upon Hire

Preferred Qualifications

• 5 years direct leadership responsibilities and
• 5 years Epic applications support and
• 7 years progressive experience in healthcare delivery Information Services.
• Experience in Solutions Architecture including the ability to connect and align disparate clinical systems, creating cohesive solutions that support the patient journey and simplify complex clinical workflows while remaining aligned with o