EHR Application & Clinical Specialist - Systems Implementation & Support

Rose International; Oklahoma City (OK); On-site; USD 52,000 - 66,000; Full time

Job summary

The Electronic Health Records Specialist role at Rose International supports staff in using the EHR system effectively across statewide clinics and regional centers. You will manage security profiles, coordinate testing for vendor updates, troubleshoot interface issues, and author training materials to empower end users.

Responsibilities include maintenance of training materials, documenting changes from release notes, planning improvements, and collaborating with the EHR Governance Committee to

Qualifications

• 3–5+ years hands-on experience supporting enterprise EHR/EMR systems.
• Experience in EHR administration, including role-based security and change logs.
• Proven UAT, evaluating vendor release notes, and troubleshooting HL7/API/interface errors.
• Developing end-user training guides and maintaining SOPs with end-user training.

Responsibilities

• Maintain training materials for the EHR.
• Coordinate testing of EHR changes with program staff and trainers.
• Manage role-based security profiles for end-users.
• Document and communicate changes from vendor release notes.
• Escalate and coordinate fixes with the EHR vendor.
• Assist in planning and executing new EHR initiatives.

Skills

API

Health Plan

HL7

Records Management

SOP

User Acceptance Testing

Education

Bachelor’s Degree

Tools

Epic

Cerner/Oracle Health

eClinicalWorks

NextGen

Athenahealth

Job description

Date Posted: 09/08/2026

Hiring Organization: Rose International

Position Number: 507095

Industry: Government

Job Title: EHR Application & Clinical Specialist - Systems Implementation & Support

Job Location: Oklahoma City, OK, USA, 73102

Work Model: Onsite

Shift: M-F 8am - 5pm

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 13

Min Hourly Rate($): 38.00

Max Hourly Rate($): 48.00

Must Have Skills/Attributes: API, Health Plan, HL7, Records Management, SOP, User Acceptance Testing

Experience Desired: Hands-on experience supporting enterprise Electronic Health Records or Electronic Medical Records (3-5 yrs); Experience in EHR application administration, including managing role-based security profiles (3-5 yrs); Demonstrated capability conducting user acceptance testing (UAT), evaluating vendor release notes (3-5 yrs); Troubleshooting interface errors (HL7, API, system integrations) (3-5 yrs); Developing end-user training guides, and maintaining clinical workflow documentation (SOPs) (3-5 yrs)

Required Minimum Education: Bachelor’s Degree

**C2C is not available**

Job Description

Required Education

• Bachelor’s degree in Health Information Management (HIM), Informatics, Nursing, Healthcare Administration, IT, or related discipline and three years of experience

Qualifications Required

• 3-5+ years of hands-on experience supporting enterprise Electronic Health Records (EHR) or Electronic Medical Records (EMR) systems (such as Epic, Cerner/Oracle Health, eClinicalWorks, NextGen, Athenahealth, or public health EHR platforms)
• Proven experience in EHR application administration, including managing role-based security profiles, system tables, configuration changes, and change logs
• Demonstrated capability conducting user acceptance testing (UAT), evaluating vendor release notes, and troubleshooting interface errors (HL7, API, system integrations)
• Strong track record of developing end-user training guides, maintaining clinical workflow documentation (SOPs), and delivering user support/train-the-trainer sessions

Position Overview

• The Electronic Health Records Specialist is responsible for supporting staff in their effective and efficient use of the Electronic Health Records (EHR) system
• In this role, you will be responsible for ensuring the effective and efficient utilization of the agency’s EHR system across statewide clinics, regional centers, and programmatic divisions
• You will manage system change requests, coordinate testing for vendor updates, maintain user security profiles, troubleshoot application and interface errors, and author comprehensive training materials to empower clinical and administrative end-users

Position Responsibilities

• Maintains training materials for the EHR
• Assists in training
• Maintains workflow documentation regarding processes and procedures utilizing the EHR
• Documents and communicates changes included in vendor release notes which have an impact on OSDH EHR operations
• Recommends changes to the EHR system and workflows to promote efficiency and effectiveness
• Tracks and manages requested changes and new requirements for the EHR system from conception through implementation
• Coordinates testing of changes to the EHR with relevant stakeholders (program staff, trainers, managers, OMES, vendor, etc.)
• Coordinates implementation of OSDH-controlled changes to the EHR with superusers and agency leadership
• Works collaboratively with EHR vendor application support staff
• Serves as a point of escalation for EHR-related questions from OSDH trainers and management
• Collaborates with members of the OSDH EHR Governance Committee
• Assists in planning and executing new initiatives relating to the EHR system
• Responds to escalated EHR help desk tickets
• Troubleshoots and documents EHR application issues
• Escalates and coordinates with the EHR vendor on a potential fix, testing and resolution into production
• Attends to EHR interface errors to ensure that information is completely communicated between the EHR and its system connections
• Initiates, collaborates, and coordinates changes for required or desired changes to interfaces
• Coordinates changes to supporting tables and configurations within the EHR, testing thoroughly
• Maintains a change log to record changes in interfaces, codes, and other supporting tables and configurations within the EHR system
• Develops and maintains role-based security profiles in the EHR system, working collaboratively with agency leadership
• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).