EHR Analyst

Accanto Health; Roseville (MN); Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401(k) matching (up to 50%)

Paid time off + holidays

Job summary

Accanto Health is seeking an EHR Billing Analyst to provide real-time support to the Revenue Cycle Management team and internal staff. The role involves troubleshooting claim issues, testing system changes, and assisting with EHR upgrades to optimize billing workflows.

The ideal candidate has at least two years of experience with EHR systems (e.g., myAvatar, Sigmund, AURA, SmartCare), strong communication skills, and the ability to work remotely from the United States.

Qualifications

• Minimum two years’ experience with myAvatar, Sigmund, AURA, SmartCare or another EHR system.
• Excellent written and verbal communication skills.
• Ability to interpret billing concepts and CMS regulations.
• Strong multitasking and attention to detail in a fast-paced environment.

Responsibilities

• Provide real-time support to Revenue Cycle Management and business staff.
• Resolve claim and remittance technical issues and track via ticketing systems.
• Assist with EHR builds, testing, and enhancements for billing processes.
• Coordinate with vendors and EHR team for fixes and design changes.
• Maintain documentation and communicate project status to management.
• Support training and update support materials for EHR billing.

Skills

Communication

Multitasking

Attention to detail

Prioritization

Customer service

Education

Bachelor Degree in Health Information Management

Tools

EHR systems (myAvatar, Sigmund, AURA, SmartCare)

Job description

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.

Position Summary:

The EHR Analyst will be an integral member of the EHR team. They will provide ‘real time’ support to the Revenue Cycle Management (RCM) team and business staff, help work through claim and remittance technical issues, offer superior service and responsiveness to internal customers and work with vendors and members of the EHR team to facilitate fixes/solutions/enhancements to the billing system. They will assist with system upgrades and test scripts.

Schedule

• Monday - Friday, typical business hours

Location

• Remote, must be US Based and have the right to work for any employer in the US without restrictions

Compensation Disclosure

Starting salary range between $70,000 - $80,000

Final Compensation offered will be within pay range based on qualifications/experience met for the position

How an EHR Billing Analyst Empowers Recovery:

• Address billing discrepancies received from claim remittances.
• Handle billing production problem/issues resolution for all end users.
• Play a key/lead role in the overall billing support and optimization of the EHR system.
• Serve as the point of contact for all EHR billing corrections for the billing team.
• Responsible for maintaining a high level of customer satisfaction with end users.
• Provide reliable tracking mechanics for changes to the EHR system.
• Maintain accurate records of all billing changes made and results of inquiries via ticketing system.
• Assist EHR team members with researching functionality for new enhancements.
• Work with Training to update support and maintenance documentation.
• Provide key knowledge on the development and implementation of standardized, streamlined billing content.
• Participate in validation testing of new design/build and provide implementation support.
• Assist in the implementation, design, build, test, and maintenance of systems to support clinical and/or financial processes.
• Assist in EHR build requirements when needed.
• Contribute to tasks and projects as assigned by management as necessary to help in the development of application test strategies and plans.
• Effectively communicate the status of tasks/projects to management and ensure timely and quality delivery of all deliverables.

Qualifications:

• Minimum two years’ experience with myAvatar, Sigmund, AURA, SmartCare, or with another EHR system strongly preferred.
• Willingness to learn and develop leadership skills.
• Must possess excellent written and verbal communication skills.
• Must be able to communicate effectively with billing staff and leadership.
• Ability to understand and interpret billing concepts/requirements.
• Knowledge of billing/CMS regulations/837i/837p loop and segments required.
• Knowledge of claim remittance codes/posting codes/service codes.
• Self-reliant individual with strong multitasking skills.
• Must have excellent follow-through and attention to detail.
• Ability to work under pressure and prioritize work appropriately in a changing environment.
• Bachelor Degree in Health Information Management preferred.
• Strong attention to detail and commitment to quality.
• Solid Interpersonal skills with the demonstrated ability to develop and maintain productive relationships.
• Demonstrate initiative and exercise good judgement (e.g, in starting tasks, asking questions, identifying, and discussing problems, ability to structure own work, stay on task).
• Ability to prioritize and adapt to changing priorities.
• Shows passion for our business, clients, and values.

What we offer:

Employee Benefits:

We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.

For full-time employees, we offer:

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation

Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Accanto Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.