EHR Analyst

The Emily Program; United States; Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

HSA and PPO insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with matching

Paid time off

Job summary

The Emily Program is seeking an EHR Billing Analyst to support our Revenue Cycle Management team and business staff remotely from the United States. The role involves real-time problem solving of billing issues, testing upgrades, and collaborating with vendors and the EHR team to enhance the billing system.

Ideal candidates will have 2+ years of experience with major EHRs, strong communication, and a proactive approach to documentation and process improvements.

Qualifications

• Minimum two years' experience with myAvatar, Sigmund, AURA, SmartCare, or with another EHR system strongly preferred.
• Willingness to learn and develop leadership skills.
• Excellent written and verbal communication skills.
• Effective communication with billing staff and leadership.
• Ability to understand and interpret billing concepts/requirements.
• Knowledge of billing/CMS regulations/837i/837p loop and segments.
• Knowledge of claim remittance codes/posting codes/service codes.
• Self-reliant with strong multitasking skills.
• Excellent follow-through and attention to detail.
• Ability to work under pressure and prioritize in a changing environment.
• Bachelor Degree in Health Information Management preferred.

Responsibilities

• Address billing discrepancies from claim remittances.
• Resolve billing production problems for end users.
• Lead billing support and optimization of the EHR system.
• Serve as the point of contact for EHR billing corrections.
• Maintain high customer satisfaction with end users.
• Provide tracking for changes to the EHR system.
• Maintain records of billing changes and inquiries via ticketing system.
• Assist in researching functionality for new enhancements.
• Collaborate with Training to update support documentation.
• Support implementation, design, build, test, and maintenance of systems supporting clinical/financial processes.
• Assist in EHR build requirements when needed.
• Contribute to test strategy and project delivery.

Education

Bachelor Degree in Health Information Management

Job description

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That's why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.

Position Summary:

The EHR Analyst will be an integral member of the EHR team. They will provide 'real time' support to the Revenue Cycle Management (RCM) team and business staff, help work through claim and remittance technical issues, offer superior service and responsiveness to internal customers and work with vendors and members of the EHR team to facilitate fixes/solutions/enhancements to the billing system. They will assist with system upgrades and test scripts.

Schedule

Monday - Friday, typical business hours

Location

Remote, must be US Based and have the right to work for any employer in the US without restrictions

Compensation Disclosure

Starting salary range between $70,000 - $80,000

Final Compensation offered will be within pay range based on qualifications/experience met for the position

How an EHR Billing Analyst Empowers Recovery:

• Address billing discrepancies received from claim remittances.
• Handle billing production problem/issues resolution for all end users.
• Play a key/lead role in the overall billing support and optimization of the EHR system.
• Serve as the point of contact for all EHR billing corrections for the billing team.
• Responsible for maintaining a high level of customer satisfaction with end users.
• Provide reliable tracking mechanics for changes to the EHR system.
• Maintain accurate records of all billing changes made and results of inquiries via ticketing system.
• Assist EHR team members with researching functionality for new enhancements.
• Work with Training to update support and maintenance documentation.
• Provide key knowledge on the development and implementation of standardized, streamlined billing content.
• Participate in validation testing of new design/build and provide implementation support.
• Assist in the implementation, design, build, test, and maintenance of systems to support clinical and/or financial processes.
• Assist in EHR build requirements when needed.
• Contribute to tasks and projects as assigned by management as necessary to help in the development of application test strategies and plans.
• Effectively communicate the status of tasks/projects to management and ensure timely and quality delivery of all deliverables.

Qualifications:

• Minimum two years' experience with myAvatar, Sigmund, AURA, SmartCare, or with another EHR system strongly preferred.
• Willingness to learn and develop leadership skills.
• Must possess excellent written and verbal communication skills.
• Must be able to communicate effectively with billing staff and leadership.
• Ability to understand and interpret billing concepts/requirements.
• Knowledge of billing/CMS regulations/837i/837p loop and segments required.
• Knowledge of claim remittance codes/posting codes/service codes.
• Self-reliant individual with strong multitasking skills.
• Must have excellent follow-through and attention to detail.
• Ability to work under pressure and prioritize work appropriately in a changing environment.
• Bachelor Degree in Health Information Management preferred.

Competencies:

• Strong attention to detail and commitment to quality.
• Solid Interpersonal skills with the demonstrated ability to develop and maintain productive relationships.
• Demonstrate initiative and exercise good judgement (e.g, in starting tasks, asking questions, identifying, and discussing problems, ability to structure own work, stay on task).
• Ability to prioritize and adapt to changing priorities.
• Shows passion for our business, clients, and values.

What we offer:

Employee Benefits:

We understand the importance of a well-rounded benefits package. That's why we're dedicated to providing a range of plans to meet your needs.

For full-time employees, we offer:

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) plan available two months after start date
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
• Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.