EHR Analyst

The Emily Program; Roseville (MN); Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance (HSA/PPO)

Vision insurance

Disability insurance (short/long-term)

Life insurance (company-paid)

401(k) matching

Job summary

The Emily Program is seeking an EHR Analyst to support the Revenue Cycle Management team and internal stakeholders with real-time billing issues, system upgrades, and testing of enhancements. This full-time remote role requires solid experience with EHR platforms and a keen eye for accurate billing and documentation.

You will collaborate with the EHR team to implement fixes, maintain documentation, and communicate progress to management, ensuring high-quality delivery in a dynamic environment.

Qualifications

• Minimum two years’ experience with myAvatar, Sigmund, AURA, SmartCare, or with another EHR system strongly preferred.
• Willingness to learn and develop leadership skills.
• Excellent written and verbal communication skills.
• Able to communicate effectively with billing staff and leadership.
• Ability to understand and interpret billing concepts/requirements.
• Knowledge of billing/CMS regulations/837i/837p loop and segments.
• Knowledge of claim remittance codes/posting codes/service codes.
• Self-reliant with strong multitasking skills.
• Attention to detail and quality.
• Ability to adapt to changing priorities.

Responsibilities

• Address billing discrepancies from claim remittances.
• Resolve billing production problems for all end users.
• Lead billing support and optimization of the EHR system.
• Serve as the point of contact for EHR billing corrections.
• Maintain high customer satisfaction with end users.
• Provide tracking for changes to the EHR system.
• Maintain records of all billing changes and inquiries.
• Assist in researching functionality for enhancements.
• Update support and maintenance documentation with Training.
• Develop and implement standardized, streamlined billing content.
• Participate in validation testing of new design/build and support implementation.
• Assist in design, build, test, and maintenance of systems supporting clinical/financial processes.
• Assist in EHR build requirements as needed.
• Contribute to tasks and projects to support test strategies and plans.
• Communicate task status to management and ensure timely delivery.

Skills

EHR systems knowledge

Written and verbal communication

Billing concepts interpretation

Communication with billing staff/lead

Ability to work under pressure

Prioritize changing priorities

Education

Bachelor Degree in Health Information Management

Tools

myAvatar

Sigmund

AURA

SmartCare

Job description

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.

Position Summary:

The EHR Analyst will be an integral member of the EHR team. They will provide ‘real time’ support to the Revenue Cycle Management (RCM) team and business staff, help work through claim and remittance technical issues, offer superior service and responsiveness to internal customers and work with vendors and members of the EHR team to facilitate fixes/solutions/enhancements to the billing system. They will assist with system upgrades and test scripts.

Schedule

• Monday - Friday, typical business hours

Location

• Remote, must be US Based and have the right to work for any employer in the US without restrictions

Compensation Disclosure

Starting salary range between $70,000 - $80,000

Final Compensation offered will be within pay range based on qualifications/experience met for the position

How an EHR Billing Analyst Empowers Recovery:

• Address billing discrepancies received from claim remittances.
• Handle billing production problem/issues resolution for all end users.
• Play a key/lead role in the overall billing support and optimization of the EHR system.
• Serve as the point of contact for all EHR billing corrections for the billing team.
• Responsible for maintaining a high level of customer satisfaction with end users.
• Provide reliable tracking mechanics for changes to the EHR system.
• Maintain accurate records of all billing changes made and results of inquiries via ticketing system.
• Assist EHR team members with researching functionality for new enhancements.
• Work with Training to update support and maintenance documentation.
• Provide key knowledge on the development and implementation of standardized, streamlined billing content.
• Participate in validation testing of new design/build and provide implementation support.
• Assist in the implementation, design, build, test, and maintenance of systems to support clinical and/or financial processes.
• Assist in EHR build requirements when needed.
• Contribute to tasks and projects as assigned by management as necessary to help in the development of application test strategies and plans.
• Effectively communicate the status of tasks/projects to management and ensure timely and quality delivery of all deliverables.

Qualifications:

• Minimum two years’ experience with myAvatar, Sigmund, AURA, SmartCare, or with another EHR system strongly preferred.
• Willingness to learn and develop leadership skills.
• Must possess excellent written and verbal communication skills.
• Must be able to communicate effectively with billing staff and leadership.
• Ability to understand and interpret billing concepts/requirements.
• Knowledge of billing/CMS regulations/837i/837p loop and segments required.
• Knowledge of claim remittance codes/posting codes/service codes.
• Self-reliant individual with strong multitasking skills.
• Must have excellent follow-through and attention to detail.
• Ability to work under pressure and prioritize work appropriately in a changing environment.
• Bachelor Degree in Health Information Management preferred.
• Strong attention to detail and commitment to quality.
• Solid Interpersonal skills with the demonstrated ability to develop and maintain productive relationships.
• Demonstrate initiative and exercise good judgement (e.g, in starting tasks, asking questions, identifying, and discussing problems, ability to structure own work, stay on task).
• Ability to prioritize and adapt to changing priorities.
• Shows passion for our business, clients, and values.

What we offer:

Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.

For full-time employees, we offer:

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation

Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in The Emily Program’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.