EHC Quality Practice Practitioner

Milton Keynes City Council; United States; Remote; USD 35,000 - 43,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Family policies

Benefits programme

Salary sacrifice car scheme

Blue Light Card

Job summary

Milton Keynes City Council is recruiting an EHC Quality Practice Practitioner to help improve the quality of Education, Health and Care Plans for children and young people. You will work with schools, families and partners, coordinating annual reviews and contributing to local improvement plans.

The role requires strong organisation, confident communication, and a commitment to better outcomes. Site-based role with travel to family homes, schools and Civic Offices is expected.

Qualifications

• Experience in education, local government or related setting.
• Understanding of SEN principles, procedures and legislation.
• Ability to liaise with families, schools and partners while following guidance.

Responsibilities

• Coordinate partnership improvement work to enhance EHC Plans.
• Organise partnership training with schools and partners.
• Attend and facilitate annual reviews ensuring statutory requirements are met.
• Review and audit EHC Plans and identify actions for improvement.
• Explain current SEN legislation and local guidance to families and settings.
• Maintain records and analyse performance to inform priorities.
• Complete pre-employment checks including Enhanced DBS (if applicable).

Skills

Organisational skills

Communication

Time management

Digital literacy

Education

NVQ Level 3 in business administration

Tools

Capita One

Microsoft Teams

PowerPoint

Word

Job description

We're recruiting an EHC Quality Practice Practitioner to join our Special Educational Needs and Disabilities service. You'll help improve the quality of Education, Health and Care Plans for children and young people across Milton Keynes. Working with colleagues, schools, education settings, families and partner organisations, you'll support annual reviews, coordinate training and help deliver our improvement plans. You'll review plans and outcomes, identify where improvements are needed and provide clear advice based on legislation and local guidance. This is a rewarding role for someone who can combine strong organisation with confident communication and a commitment to better outcomes for children and young people. You'll work from a range of locations, including family homes, schools, education settings and the Civic Offices. Site-Based role This is a Site-Based role, and you'll be expected to work from the designated workplace. Interviews for this role will be held on 20th November 2026 At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Responsibilities

• Support the Education, Health and Care Quality Practice Lead to coordinate partnership improvement work and improve the quality of Education, Health and Care Plans.
• Organise partnership training by working with council teams, schools, education settings and other partners, including arranging sessions, invitations, venues and supporting administration.
• Attend and help facilitate annual reviews, ensuring that everyone follows statutory requirements and council guidance while keeping the child or young person's needs at the centre.
• Review and audit Education, Health and Care Plans, provide constructive challenge and agree clear actions where plans need to improve.
• Keep up to date with special educational needs and disability legislation, national policy and local processes, and explain these clearly to families, children, young people, schools and partners.
• Maintain accurate records and analyse performance, plan and outcome information to identify priorities, inform training and support the wider Special Educational Needs and Disabilities Strategy.
• As part of the pre-employment checks, should you be offered the role, we'll carry out an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service).
• Qualified to National Vocational Qualification Level 3 in business administration or a relevant professional field, with an understanding of current special educational needs principles, procedures and legislation.
• Bringing strong organisational skills, you'll plan ahead, manage competing priorities and complete detailed work accurately.
• Your experience of working in education, local government or another relevant setting will help you build effective relationships and understand different needs.
• Confident using digital systems, you'll be comfortable with Microsoft Teams, PowerPoint and Word, and able to learn systems such as Capita One and other council applications.
• A clear and thoughtful communicator, you'll explain complex or sensitive information in an accessible way and remain professional when people disagree with a decision or outcome.
• Resilient, flexible and collaborative, you'll manage challenging conversations calmly and work positively with colleagues, schools, partner organisations, health professionals and families.

Full UK Driving Licence and access to a vehicle To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If we offer you the role, we'll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We're unable to confirm an appointment until these documents are received.

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

Please note that this role is not eligible for visa sponsorship. Applicants must already have an independent and unrestricted right to work in the UK, without the need for employer sponsorship now or in the future.

Benefits

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us?

Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Roles are either 'site based' or 'home based'. Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs. Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week. The working arrangement for each role is set by the manager, based on service requirements.