eGaming Technical Support Specialist

Arrow International Inc; Las Vegas (NV); On-site; USD 50,000 - 70,000; Full time

Job summary

Arrow International Inc, located in Las Vegas, NV, is seeking a strong technician with gaming experience to support e-Gaming New Product Development and Sales departments. The role includes diagnosing hardware and software issues, logging service calls, and providing technical training.

The ideal candidate should have a minimum of 3 years of experience in electronic and PC technologies, with strong skills in Windows Active Directory, Networking, and SQL. Remote engagement with clients across the country will be required.

Qualifications

• Minimum of 3 years training or commensurate experience in electronic and PC technologies.
• Strong support knowledge of Windows Active Directory, Networking, Windows Servers, and SQL.
• Excellent written and verbal communication skills.

Responsibilities

• Diagnose software and hardware problems effectively.
• Log service calls in Salesforce and record pertinent information.
• Provide on-site installations and support when needed.

Skills

Windows Active Directory

Networking

Windows Servers

SQL

Customer relations

PC applications support

Tools

Salesforce

MS Office

Job description

Arrow International Inc, located in Las Vegas, NV, is seeking a strong technician with gaming experience to support e-Gaming New Product Development and Sales departments. The role includes diagnosing hardware and software issues, logging service calls, and providing technical training.

The ideal candidate should have a minimum of 3 years of experience in electronic and PC technologies, with strong skills in Windows Active Directory, Networking, and SQL. Remote engagement with clients across the country will be required.