Efficient Online Grocery Pick-Up Specialist

Kroger; Wichita (KS); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Wichita is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality, processing coupons and payments, and loading orders into customers' cars at pickup.

You will maintain high customer service standards, adhere to safety guidelines, and communicate substitutions when needed, supporting the e-commerce team and contributing to a positive shopping experience.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payment, deliver and load orders to cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to food safety procedures and company guidelines.
• Maintain organization of staging areas and equipment.
• Follow POS procedures and handle substitutions for out-of-stock items.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral/written communication

Job description

Kroger in Wichita is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and quality, processing coupons and payments, and loading orders into customers' cars at pickup.

You will maintain high customer service standards, adhere to safety guidelines, and communicate substitutions when needed, supporting the e-commerce team and contributing to a positive shopping experience.