EEO & ADR Specialist | Training & Data Analytics

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Virginia Beach (VA); On-site; USD 74,000 - 98,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Virginia Beach is seeking an Equal Employment Opportunity Specialist to lead EEO program activities, process complaints, coordinate ADR, and develop EEO training. The role reports to the EEO Complaints Manager and requires guiding internal specialists and reviewing EEO case law.

Responsibilities include training, data maintenance, workforce analysis, and implementing model EEO practices across DON.

Qualifications

• Three years of administrative, investigative, or technical experience.
• Ability to read, understand, interpret, and explain regulations or court decisions.
• Ability to work with others across socioeconomic backgrounds.

Responsibilities

• Administers the EEO informal and formal complaints processing, counsels, coordinates ADR and investigations.
• Monitors complaints to ensure timely completion and analyzes data to identify trends.
• Establishes facts, analyzes complaints, negotiates informal resolutions with complainant and management.
• Assesses vulnerabilities for DEEOO and recommends actions to settlements.
• Coordinates ADR programs and may conduct ADR training across locations.
• Provides guidance on establishing and maintaining an model EEO program per EEOC and DON requirements.
• Develops and delivers EEO training on topics like prevention of sexual harassment and reasonable accommodation.
• Enters and maintains EEO data in mandated systems and reviews EEO case law for policy updates.
• Supervises subordinate staff and supports SMART goals under supervision.

Skills

Analytical ability

Written and oral expression

Investigative skills

Dispute resolution

Interpersonal skills

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Virginia Beach is seeking an Equal Employment Opportunity Specialist to lead EEO program activities, process complaints, coordinate ADR, and develop EEO training. The role reports to the EEO Complaints Manager and requires guiding internal specialists and reviewing EEO case law.

Responsibilities include training, data maintenance, workforce analysis, and implementing model EEO practices across DON.