EDUCATOR- INFORMATICS- EPIC

LE101 North Mississippi Medical Center, Inc; United States; On-site; USD 72,000 - 108,000; Full time

Job summary

North Mississippi Health Services is seeking an Epic Trainer to develop curricula, train staff, and coordinate software upgrades. The role focuses on translating clinical workflows into effective training materials and ensuring alignment with policies and procedures.

The Epic Trainer collaborates with leaders, SMEs, and IT teams to meet project deadlines and to ensure training reflects operational workflows while supporting staff through go-live activities.

Qualifications

• Ability to develop and maintain training curricula for Epic applications.
• Experience training adult learners in a clinical/healthcare setting.
• Epic certification or willingness to obtain certification.

Responsibilities

• Provides classroom training to end users of Epic applications.
• Build, test, and maintain training environments in collaboration with Epic and analysts.
• Coordinate post-live training for updates and new hires.

Skills

Public Speaking

Interpersonal Skills

Adult Education

Teaching/Training

Epic Certification

Clinical Workflow Understanding

Education

Associate's Degree in Technology Education

Bachelor's Degree in Technology Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

We believe a career is more than just a career - it's a calling. Our teammates' "True North" is what calls them to health care; it's their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Department: 10009361 ITS Clinical Systems Operations

Work Shift: 8-5 with on-call responsibilities. After hours work is required during implementations and upgrades.

Job Description: In this role the successful candidate will be an individual that possesses a sound knowledge of how technology is situated in the workflow of clinicians and others within healthcare. The Epic Trainer will be responsible for developing and maintaining course curricula and supporting training materials for their applications. The Epic Trainer will conduct training for new staff, provide refresher training as needed and coordinate and implement training for software upgrades and updates. The Epic Principal Trainer works closely with leaders, subject matter experts, and team members on all aspects of the Epic project to assure project deadlines are met and to ensure all training reflects operational workflows, policies and procedures.

JOB FUNCTIONS

• Provides classroom training to end users of assigned applications
• Serve as a content expert for creating and providing training for the Epic application
• Gain or have already achieved from Epic certification in the appropriate application
• Build, test and maintain the training technical environment in cooperation with Epic and LMH analysts
• Create and maintain training materials including the curriculum, user guides, lesson plans, and presentations
• Train and credential additional classroom trainers if needed
• Maintain policy and procedure documentation for your application
• Coordinate for your application all post-live training, including new updates and hires and ongoing optimization
• Work with Training Manager and Team Leads
• Develop Super Users through training and creation of tools to help the Super Users support their peers.
• Receive MST Certification and be able to build training patients in the MST environment with direction and guidance.
• Analyze and align Epic system functionality with clinical workflows and operational processes
• Serve as a liaison between clinical staff and IT to identify workflow gaps and opportunities for improvement
• Support workflow design, optimization, and standardization efforts
• Participate in governance structures to support "one design, one build" principles

Knowledge Skills and Abilities

• Strong verbal communication and public speaking skills
• Strong interpersonal skills with the ability to build rapport easily
• A willingness to learn and become proficient regarding the application(s) assigned to teach
• Have the ability to adapt to change
• Comfort with technology and ability to learn new applications quickly
• Relevant health care IT or Clinical experience. Previous teaching/training and project management is a plus
• Solid comprehension of clinical workflows and ability to work with clinical staff to train them on those workflows
• Exceptional interpersonal, presentation and communication skills required to interact effectively with all levels of the organization and external contacts
• Strong skills in PC desktop applications such as MS Word, Excel and PowerPoint
• Experience with providing education to adult learners
• Ability to identify opportunities for additional education and advancement of end user system utilization
• Experience with providing computer-based learning is a plus
• Must have strong communication skills, written and verbal
• Knowledge of health care operations

Physical Demands

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing. Occasionally Walking. Occasionally Sitting. Frequently Lifting/Carrying. Occasionally 35 lbs Pushing/Pulling. Rarely Climbing. Occasionally Balancing. Rarely Stooping/Kneeling/Bending. Rarely Reaching/Over Head Work. Occasionally Grasping. Frequently Speaking. Frequently Hearing. Constantly Repetitive Motions. Frequently Eye/Hand/Foot Coordinations. Occasionally

Salary Range

Salary Range: $71,864.00 - $107,785.60

Education

Education: Associate's Degree | Technology Education | Required Bachelor's Degree | Technology Education | Required High School Diploma, GED, or Project Search Graduate | Technology Education | Required

Certifications

Certifications: EPIC - EPIC Certification - EPIC

Note: Will accept Assoc degree with 4 years of experience Information Systems or Health Information beyond the minimum requirement in lieu of bachelor's degree or will accept HS Diploma with 8 years' experience beyond the minimum requirement in lieu of bachelor's degree

North Mississippi Health Services is a large rural health care system with state-of-the-art facilities in Mississippi and Alabama. We have career opportunities ranging from inpatient hospital care to 70+ rural health and specialty clinics, a variety of outpatient, women's and behavioral health services and many additional support services. Our team of over 7,000 works together every day toward our shared mission - to continuously improve the health of the people of our region.