EPIC ANALYST - AMBULATORY - INFORMATION TECHNOLOGY

North Oaks Health System; Hammond (LA); On-site; USD 70,000 - 95,000; Full time

Job summary

North Oaks Health System in Hammond, LA seeks an Epic Analyst - Ambulatory to design, build, upgrade and optimize Epic Ambulatory modules. You will maintain environments, test changes, and support end-user training and training materials to ensure effective use of the system.

The role requires one year of outpatient/Epic Ambulatory experience, strong Excel skills, excellent communication, and adherence to HIPAA and regulatory requirements. Travel to offsite locations may be required.

Qualifications

• 1 year recent outpatient clinic experience or Epic Ambulatory equivalent.
• Proficient with Microsoft Excel and Office tools.
• Strong ability to review technical information.
• Excellent communication, public speaking and presentation skills.
• Ability to multi-task and manage multiple projects.
• Thorough understanding of HIPAA and related regulations.

Responsibilities

• Builds, optimizes and maintains Epic Ambulatory modules across environments (test/training/production).
• Organizes and prioritizes build activities with IT and department leadership.
• Interacts with stakeholders to translate workflows into system designs.
• Tests builds and documents results for change control.
• Delivers training materials and end-user training for designated applications.

Skills

Epic Ambulatory experience

Excel proficiency

Excellent communication

Multi-tasking

HIPAA knowledge

Training and presentation skills

Education

Epic certification (preferred)

Healthcare-related degree (associates/bachelors)

Tools

Epic software

Microsoft Office

Job description

EPIC ANALYST - AMBULATORY - INFORMATION TECHNOLOGY - 13626

US:LA:Hammond | Information Technology | Full Time

Posted 3 weeks ago

Description

Status: Full Time

Exempt: Yes

Summary:

Primarily responsible for the ongoing design, build, update/upgrade implementation, maintenance and optimization of designated Epic application(s). In addition, and to the extent assigned, responsible for training environment build and/or maintenance, training material development, end-user training and/or any other work necessary to support the effective training of others in designated application(s).

Other information

• Licensure/Certification/Registration:
  Current healthcare licensure in state of practice. or current healthcare certification
• In lieu of a current healthcare licensure or certification, accreditation or certification in an Epic application is acceptable.
• In lieu of a current healthcare licensure or certification, a degree (associates, bachelors, masters, etc.) in a healthcare related field is acceptable.
  
• Certification in applicable EMR application(s) or other software or completes training and obtains such certification(s) in timeframes scheduled and required by North Oaks.
• Master’s degree in related field is preferred.
• Education or certification(s) related to training others is preferred

Experience / Skills

• 1 year recent outpatient clinic experience or prior Epic Ambulatory equivalent experience.
• Proficient in Microsoft Office applications, including strong Excel skills;
• High aptitude for review and comprehension of technical information;
• Excellent communication skills (e.g. public speaking, meeting facilitation and presentations);
• Excellent customer service and interpersonal skills with the ability to work effectively at all levels in a collaborative team environment;
• Must be able to multi-task and handle multiple projects simultaneously;
• Excellent analytical and problem-solving skills; and
• Thorough understanding of HIPAA and other applicable regulatory requirements

Physical Demands

• Strength:Light
• Push: Occasionally
• Pull: Occasionally
• Carry: Occasionally
• Lift: Occasionally
• Sit: Constantly
• Stand: Occasionally
• Walk: Occasionally

Responsibilities

• 1.Builds optimizes and maintains designated applications in all designated environments (e.g. test, training, production, etc);
• 2.Organizes and prioritizes application build activities in collaboration with I.T. department leadership and respective department leadership throughout health system;
• 3.Understands applicable hardware integration concepts to the extent necessary to provide demonstration of hardware use and build which supports workflows; in addition, identifies potential integration opportunities and/or issues;
• 4.Assists with ensuring participation of the appropriate clinical and non-clinical stakeholders in build activities;
• 5.Interfaces with applicable leadership and/or other subject matter experts as needed and gains comprehensive understanding of workflows and end-user needs and effectively translates knowledge into system design, materials and/or other work product(s);
• 6.Proactively maintains competency and continues to take advantage of learning opportunities in application(s) correlated to role;
• 7.Attends training and successfully completes related projects and tests in order to obtain and maintain applicable certification(s) and/or skills;
• 8.Gives meaningful input and translates optimal future-state workflows into system design;
• 9.Follows standards for naming and numbering conventions and security classifications;
• 10.Tests build in a structured manner and documents results; is fully-prepared to accurately represent findings during change control processes;
• 11.Conducts a comprehensive review of all update documentation (e.g. service updates and version upgrades) and provides insight to ensure best project strategy;
• 12.Provides expert demonstration of system functionality as necessary;
• 13.Serves as application support and subject matter expert and provides resolution for issues;
• 14.As may be directed, represents and serves as North Oaks liaison to EMR vendors and/or other third parties;
• 15.Documents and accurately reports status and progress of assigned deliverables to I.T. leadership and to others as may be directed;
• 16.Completes all work as assigned within timeline expectations and with a high level of work product quality;
• 17.Remains focused on improving patient safety, quality measures, efficient delivery of care, system security, patient privacy and other areas of compliance;
• 18.Understands application and overall Epic system capabilities and/or limitations in order to best leverage available functionality;
• 19.Effectively and appropriately presents and communicates information/ideas/concepts to individuals and groups in both verbal and visual manner;
• 20.Troubleshoots, researches and analyzes issues and provides practical and meaningful suggestions for issue resolution.
• 21.Stays abreast of changing technology, protocols, standards and guidelines which may impact application build and/or training materials and facilitates changes needed to comply with standards;
• 22.Participates in workflow design and system build of education modules and training materials;
• 23.Produces high quality training system build and develops classroom plans and materials which maximize learning opportunities for end-users;
• 24.Effectively presents and conducts training for end-user groups ranging in all levels of skill; Creatively finds efficient and effective methods of disseminating training/educational materials to applicable end-users;
• 25.Strictly follows all change control procedures;
• 26.Willing and able to travel to offsite locations to perform job responsibilities;
• 27.Participates in organizing meetings, training, testing administration, end user assessments, and logistics as needed;
• 28.Provides end-user and super-user support during classroom training;
• 29.Trains and credentials additional trainers to assist with end-user training;
• 30.Complies with all hospital and departmental policies, procedures, and guidelines; and