ANALYST- APPLICATIONS- CLINICAL- EPIC

LE101 North Mississippi Medical Center, Inc; Portland (OR); Vor Ort; USD 65.000 - 98.000; Vollzeit

Benefits dieser Stelle

None

Zusammenfassung

North Mississippi Health Services is seeking an EPIC Analyst to ensure revenue cycle systems function reliably, including report design, testing and language interpretation. The role collaborates with team members, vendors and leadership to identify issues, implement changes and maintain data integrity across databases.

The analyst will design, test and implement changes using SQL, PL/SQL and various tools, with on-call support and 24x7 readiness.

Qualifikationen

• Proficient with SQL, PL/SQL and stored procedures
• Experience with Oracle, MSSQL databases
• ITIL exposure or experience preferred
• Working knowledge of Healthcare Information Systems

Aufgaben

• Act as a functional/technical analyst for system and reporting functionality.
• Identify root causes and resolutions for system issues.
• Provide leadership with recommendations to improve revenue cycle systems.
• Develop, modify, test moderately complex processes to improve efficiency.
• Coordinate design, development, evaluations, implementations and monitoring of system applications and solutions.

Kenntnisse

SQL

Oracle

MSSQL

ITIL

Healthcare IS

Ausbildung

Associate's Degree in IT

Bachelor's Degree in IT

Jobbeschreibung

We believe a career is more than just a career - it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Department: 10009361 ITS Clinical Systems Operations

Work Shift: N/a

Job Description

The EPIC Analyst at North Mississippi Health Services is responsible for ensuring effective and reliable revenue cycle system functionality including design and testing of reports and processes and interpretation of different programming and database languages. This role collaborates with team members, vendors, and leadership to identify and escalate current and anticipated system issues and engages change management to implement modifications and solutions to maintain databases and broader system stability.

JOB FUNCTIONS

• Acts as a functional and/or technical analyst in system and reporting functionality.
• Assists in research and identifies root causes and resolutions for system issues.
• Provides information to leadership and colleagues with recommendations to improve the functionality of revenue cycle systems.
• Escalates system issues with leadership as necessary.
• Develops, modifies and tests moderately complex processes to improve efficiency of hospital revenue cycle operations.
• Follows operational processes to assure revenue cycle systems availability, reliability, and predictability.
• Provides on-call support for system application issues, ensuring 24x7 support.
• Tests any changes to system in test environment and works collaboratively with leadership & colleagues to ensure changes are moved to live environment in a coordinated manner, utilizing defined change management process.
• Ensures appropriate system downtime procedures are communicated.
• Works with vendors to ensure appropriate installation of new versions, updates, interfaces, and upgrades.
• Works closely with leadership to ensure successful implementations & upgrades.
• Designs, writes, tests and implements system functionality changes, reporting, & extracts using existing, user-created, and third party vendor applications & tools.
• Coordinates the design, development, evaluations, implementation, and monitoring of system application and solutions by sharing of information to support clinical, financial, general business, and integration operations.
• Maintains appropriate knowledge of all systems in order to understand current & future database needs, including domain knowledge.
• Reads and interprets different programming languages and scripts - including SQL, PL/SQL, and stored procedures in Oracle, MSSQL, and other open database platforms.
• Utilizes & builds tools to effectively monitor database stability, manipulate and transfer data between systems, and proactively detect problems with processes/programs.
• Monitors database error logs and queues.
• Performs other duties and responsibilities as required.

Knowledge Skills and Abilities

• Independently assumes responsibility for efficient flow of work without direct supervision, exercising outstanding judgment, decision-making abilities, and interpersonal skills
• Exhibits proficiency in the use of Microsoft Office applications, especially Word, Excel, PowerPoint, and MS Teams
• Excellent organizational and communication (verbal and written) skills; required
• Excellent interpersonal skills; required
• Multi-tasking, critical thinking, and problem-solving skills; required
• ITIL exposure or experience; preferred
• Working knowledge of Healthcare Information Systems; preferred
• Exhibits outstanding poise in a fast-paced business environment
• Provides advice and assistance to departments requiring business processes and capabilities of Human Resources and/or Payroll, Financial/Billing, or Financials and Supply Chain Systems
• Defines, designs and implements business processes, workflow, reports and queries necessary for proper operations of all Business Operations Systems
• Must have extensive contact with: Business Operations Staff, Management, vendors, consultants, other NMHS/NMMC Staff members
• Must have excellent written and verbal communication skills
• Must reflect a positive, caring attitude toward patients, staff and the public we serve
• Must project a good image of Management Information Services

Physical Demands

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing. occasionally
• Walking. occasionally
• Sitting. Frequently
• Lifting/Carrying. occasionally 35 lbs
• Pushing/Pulling. Rarely
• Climbing. occasionally
• Balancing. Rarely
• Stooping/Kneeling/Bending. Rarely
• Reaching/Over Head Work. occasionally
• Grasping. Frequently
• Speaking. Frequently
• Hearing. Constantly
• Repetitive Motions. Frequently
• Eye/Hand/Foot Coordinations. occasionally

Salary Range

$65,166.40 - $97,760.00

Education

Associate's Degree | Information Technology | Required Bachelor's Degree | Information Technology | Not Required

Certifications

North Mississippi Health Services is a large rural health care system with state-of-the-art facilities in Mississippi and Alabama. We have career opportunities ranging from inpatient hospital care to 70+ rural health and specialty clinics, a variety of outpatient, women's and behavioral health services and many additional support services. Our team of over 7,000 works together every day toward our shared mission - to continuously improve the health of the people of our region.