Educator, Associate | 18+ | Part-Time | SeaWorld San Diego

United Parks & Resorts; San Diego (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid floating holidays

Paid time off

Complimentary park tickets and passes

Park discounts on food and merchandise

Medical, dental, and vision insurance

401K retirement plan

Voluntary insurance

Life insurance

Disability benefits

Dependent and health care FSA

Employee assistance program

Legal assistance plan

Job summary

United Parks & Resorts seeks enthusiastic Ambassadors to educate guests at SeaWorld venues. You’ll engage visitors, present animal information on microphones, and guide tours for diverse groups including VIPs and event attendees.

The role requires high school education or equivalent, strong communication, and a willingness to learn safety protocols. Shift work includes opening, mid, closing times and holidays.

Qualifications

• High School diploma or equivalent required.
• Valid state driver’s license.
• Ability to talk on a microphone and engage guests.
• Strong guest-service and communication skills.

Responsibilities

• Represent SeaWorld with a positive attitude and commitment to quality in all interactions.
• Interact with guests to provide animal and park information proactively.
• Conduct engaging animal presentations on microphone at exhibits.
• Lead guided tours for public guests and private groups, including VIPs and events.
• Support park operations and logistics during tours and events.
• Assist with educational materials preparation and guest services tasks.

Skills

Public speaking

Guest service

Verbal communication

Storytelling

Interpersonal skills

Education

High School diploma or equivalent

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Educator, Associate At SeaWorld, we’re passionate about caring for animals. In fact, we’ve already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals in a wide variety of roles. Join us and play an important part on our incredible team!

What you get to do:

• Enthusiastically represents SeaWorld by displaying a positive attitude and commitment to quality throughout all aspects of the job.
• Initiate interactions with guests to proactively provide animal and park information.
• Conduct informative and engaging animal presentations on microphone at animal exhibits.
• Facilitate guided, behind-the-scenes tours for public guests and private groups, to include VIP guests and for consumer events such as Howl-O-Scream and Christmas Celebration.
• Assist with operational logistics, such as tour set-up, check in, seat saving, and tour breakdown.
• Operate candy distribution locations and other operational needs throughout the park during consumer events.
• Organize, inventory, and prepare materials for educational experiences.
• Serve as education concierge for various cash register positions throughout the park (cash handling training required).
• Ensures safety of guests at animal exhibits and behind the scenes.
• Maintain professional quality standards with guest interactions in times of high stress.
• Communicate professionally and effectively with Ambassadors, Vendors, and our Guests.
• Perform other duties as assigned.

What it takes to succeed:

• At least 18 years old
• High School diploma or equivalent required; college coursework preferred.
• Demonstrate high quality guest service skills.
• Valid state driver’s license.
• Able to demonstrate strong verbal communication skills.
• Strong interpretation and storytelling experience.
• Able to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines
• Able to follow all park and departmental policies and procedures.
• Comfortable learning to talk on a microphone, prior public speaking preferred
• Comply with all SEA grooming and safety guidelines.

What else is important:

• Able to stand and walk for an entire shift.
• Able to work indoors and outdoors, in varying weather, to include extreme heat.
• Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes.
• Position engages in extensive walking and standing and climb/ascend heights.
• Climb ladders up to 6' and ascend stairways and reach above shoulders.
• Perform the following physical activities: kneeling, bending, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing).
• Ability to lift, push, pull, and carry up to 25 pounds on occasion.
• Available to work varying shifts/hours based on business need, to include opening, mid, closing shifts and holidays.

Compensation: $20.00 per hour

The perks of the position:

• Paid Floating Holidays
• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer: SEA WORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY, OR COVERED VETERAN STATUS.

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.