Education Strategy Team Lead — VIP Student Success

Crimson Education; California (MO); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Flexible working environment

Annual training budget

Psychologist on staff

Job summary

Crimson Education is seeking a Rise Team Lead to manage and mentor the Rise Strategy team in California. In this role, you'll report to the Head of Service, ensuring an excellent client experience while directly managing a base of VIP students. Key responsibilities include team performance monitoring, recruiting new staff, and maintaining service excellence.

Ideal candidates will have a top university degree, strong communication skills, and a passion for education. This is an opportunity to work in an innovative and global environment with ample professional development.

Qualifications

• Excellent conflict management and cross-cultural communication skills.
• Superior written and oral communication skills.
• Resilience when working independently under pressure.

Responsibilities

• Lead and manage the Rise Strategy team to ensure service quality.
• Monitor team performance and ensure KPI achievement.
• Provide ongoing coaching for staff and expert knowledge.

Skills

Conflict management

Cross-cultural communication

Written and oral communication

Planning and organizational skills

Resilience under pressure

Team-oriented attitude

Passion for education

Education

Bachelor’s degree from a top U.S. or U.K. university

Job description

Crimson Education is seeking a Rise Team Lead to manage and mentor the Rise Strategy team in California. In this role, you'll report to the Head of Service, ensuring an excellent client experience while directly managing a base of VIP students. Key responsibilities include team performance monitoring, recruiting new staff, and maintaining service excellence.

Ideal candidates will have a top university degree, strong communication skills, and a passion for education. This is an opportunity to work in an innovative and global environment with ample professional development.