Education Services Coordinator

Relx Plc; Northern (KY); Hybrid; USD 49,000 - 82,000; Full time

Job summary

Relx Plc is recruiting for an Education Services Coordinator to support Learning and Marketing operations. You will compile recurring learning reports, reconcile time in OpenAir, and assist with CMS updates and class setup.

You will coordinate logistics for marketing events and maintain post-event reporting materials. The role emphasizes structured Excel reporting, AI-assisted summaries, and compliance with reporting procedures.

Qualifications

• Proficient in Excel reporting (formulas, pivots)
• Comfort using AI tools like Copilot for reporting summaries
• Experience with structured reporting and data analysis

Responsibilities

• Compile and maintain recurring learning reports (revenue tracking, program metrics, survey results)
• Perform project time reconciliation in OpenAir for accurate reporting and billing alignment
• Support CMS updates and class setup; maintain process checklists and reporting summaries
• Coordinate logistics and planning for marketing events; track deliverables and vendor coordination
• Build and maintain structured Excel workbooks for recurring reporting; generate summaries and insights using AI tools

Skills

Excel formulas

Copilot AI tools

Data reporting

Communication

Education

BA in Communications or related field

Tools

OpenAir

CMS

Job description

## Education Services CoordinatorApply: North Carolina: Georgia: Full time: Posted Today: R118825**Key Responsibilities** **Learning Operations*** Compile and maintain recurring learning reports (revenue tracking, program metrics, survey results)* Perform project time reconciliation in OpenAir to ensure accurate reporting and billing alignment* Support custom CMS updates and class setup* Maintain documentation and operational checklists* Assist with trainer survey aggregation and reporting summaries**Marketing Operations*** Coordinate logistics and planning for marketing events (internal and external)* Track event deliverables, timelines, and vendor coordination* Support reporting tied to event performance and lead tracking* Maintain organized documentation and post-event reporting materials**Reporting & Process Support*** Build and maintain structured Excel workbooks for recurring reporting* Use Copilot and Excel AI tools to generate summaries, trend analysis, and reporting insights* Follow established procedures to ensure compliance-sensitive reporting accuracy* Identify process improvements to increase efficiency and reduce manual effort **Job Discipline Description** Supports business operations by providing administrative and operational coordination across Learning and Marketing. Executes structured processes related to reporting, system updates, reconciliation, and event logistics. **General Profile*** Able to follow established instructions and operational processes* Identifies issues in straightforward situations and applies standard procedures to resolve them* Has prior relevant training or related work experience (internship or 1–3 years preferred)* Demonstrates working knowledge of Excel and structured reporting**Skills** **Functional Knowledge:** Performs routine operational tasks under guidance, including reporting compilation, reconciliation, and coordination support. **Business Expertise:** Understands how assigned duties support revenue tracking, client engagement, and operational continuity. **Leadership:** No supervisory responsibilities; manages own workload and deadlines effectively. **Problem Solving:** Work is clearly defined and completed according to instruction; flags inconsistencies or data issues proactively. **Impact:** Impacts team performance through accuracy, organization, and timely completion of reporting and coordination tasks. **Interpersonal Skills:** Communicates clearly and professionally to exchange information with trainers, marketing team members, and vendors.**Required Qualifications*** 1–3 years of experience in operations, administrative coordination, or reporting support* BA in Communications or related field* Experience working in a client learning and/or marketing operations role* Strong Excel skills (formulas, pivot tables; familiarity with data organization)* Comfort using AI tools such as Microsoft Copilot to assist with reporting and summaries* High attention to detail and process discipline* Ability to manage multiple recurring deadlines**Preferred Qualifications*** Experience with time tracking systems (e.g., OpenAir)* Experience working with a CMS* Experience supporting event logistics* Exposure to compliance-sensitive or financial reporting processes* Experience in managing vendors and associated administrative responsiblitiesU.S. National Base Pay Range: $48,900 - $81,500. Geographic differentials may apply in some locations to better reflect local market rates.