Education Programs Specialist: Video & Webinars (12-Month)

flashpoint.io; United States; Remote; USD 63,000 - 75,000; Full time

Benefits offered by this job

Wellness perks

Employee events

Learning and development opportunities

Regular feedback

Career path guidance

Job summary

flashpoint.io is seeking a contract Education Specialist to support customer education programs for a growing base. In a 12-month role, you will produce training videos, write customer-facing content, coordinate webinars, and track performance with cross-functional teams.

You’ll work with success, marketing, sales, product, and intelligence teams, under guidance from a senior education services colleague, and help ensure timely delivery of resources and events.

Qualifications

• Edit and caption video content for education resources.
• Write clear, concise customer-facing materials.
• Strong project management and deadline tracking.
• Record audio and screen demonstrations.
• Raise blockers early and seek help when needed.

Responsibilities

• Record, edit, caption, and publish how-to videos and lessons.
• Coordinate webinars and workshops from scheduling to publishing.
• Compile attendance and engagement metrics and produce reports.
• Arrange one-off training sessions and publish recordings.
• Support backstage operations for the annual user conference.
• Monitor education inbox and suggest process improvements.

Skills

Video editing

Copywriting

Project management

Audio recording

Attention to detail

Tools

Captioning software

Job description

flashpoint.io is seeking a contract Education Specialist to support customer education programs for a growing base. In a 12-month role, you will produce training videos, write customer-facing content, coordinate webinars, and track performance with cross-functional teams.

You’ll work with success, marketing, sales, product, and intelligence teams, under guidance from a senior education services colleague, and help ensure timely delivery of resources and events.