Education Programs Manager, Federal Education Operations

Anglin Consulting Group; Louisville (KY); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Anglin Consulting Group seeks an Education Programs Manager to lead a team supporting a federal client's adult education and education-benefits programs. You will be the client’s primary point of contact and responsible for day-to-day operations, quality, staffing, and reporting.

The role oversees education-benefit processing, policy research, and records management to ensure compliance. Onsite in Central Kentucky with a hybrid schedule and regular client liaison.

Qualifications

• Bachelor's degree and 6–8 years of education and training experience, or a master's degree and at least 6 years of training, administration and customer-service project management experience.
• Experience leading teams and meeting service-level or quality standards.
• Strong writing and records management skills.
• Onsite: Ability to work onsite in Central Kentucky on a regular schedule and to obtain federal installation access (background check required).

Responsibilities

• Lead and supervise a team of program, administrative and financial support staff.
• Oversee processing of education-benefit requests from receipt through recommendation and final disposition.
• Ensure research of policies, regulations and records is accurate and documented.
• Review correspondence and recommendations prepared for client signature.
• Own the quality control plan, performance metrics and corrective actions.
• Manage workload, schedules, onboarding and continuity of operations.
• Report status, risks and results to client leadership and ACG management.

Skills

Leadership

Communication

Staff management

Program management

Education

Bachelor's degree

Master's degree

PMP certification

Job description

Anglin Consulting Group seeks an Education Programs Manager to lead a team supporting a federal client's adult education and education-benefits programs. You will be the client’s primary point of contact and responsible for day-to-day operations, quality, staffing, and reporting.

The role oversees education-benefit processing, policy research, and records management to ensure compliance. Onsite in Central Kentucky with a hybrid schedule and regular client liaison.