Education Programs & GTM Operations Manager

Google; United States; On-site; USD 111,000 - 159,000; Full time

Job summary

Google is seeking a Business Program Manager for Education Specialists to drive sales go-to-market processes and operational excellence across global teams. You will design, launch, standardize, and optimize workflows for vendor and internal teams, enabling efficient agreement execution and GTM outcomes.

You will track operational trends, implement improvements, and partner with Finance, StratOps, and Channel Ops to deliver key sales metrics and data quality.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in program or project management.
• 5 years of experience in/supporting subscription sales with an emphasis on operations.
• Experience working with educational institutions and governments in US and international markets.
• Experience with agreement desks, tenders, agreement frameworks, and negotiations.
• Experience with sales systems, CRMs, quoting tools, forecasts, SFDC.
• Experience in project management, and ability to define process goals, strategy and execution plan as well as launch and ongoing day to day management.

Responsibilities

• Manage programs concerning agreement escalation, discount approval and Education GTM policies.
• Create and improve global sales processes and enable regional teams to effectively go to market with Google Workspace for Education and Gemini premium products.
• Define and execute on regional and country-level engagement process improvements; drive continued use and interaction of best practices, in close collaboration with global GTM lead, channel and regional sales teams.
• Collaborate with regional specialist leads on enablement and rollout of processes, as well as closed loop feedback for improvement.
• Collaborate with StratOps and Channel Operations teams for alignment on processes, enablement and messaging. Collaborate with finance and sales operations on creation and delivery of key sales metrics and data quality.

Skills

Program management

Sales operations

CRM tools

Education

Bachelor's degree or equivalent practical experience

Job description

Google is seeking a Business Program Manager for Education Specialists to drive sales go-to-market processes and operational excellence across global teams. You will design, launch, standardize, and optimize workflows for vendor and internal teams, enabling efficient agreement execution and GTM outcomes.

You will track operational trends, implement improvements, and partner with Finance, StratOps, and Channel Ops to deliver key sales metrics and data quality.