Education Program Specialist 1

Augusta University; Augusta (GA); On-site; USD 27,951 - 34,908; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vacation time

Sick leave

Paid holidays

Tuition assistance

Job summary

Augusta University is seeking an Educational Program Specialist I to provide administrative academic support for Health Professions programs, including recruiting, admissions, student services, course management, and program evaluation.

The role supports multiple AHP programs, coordinates with registrars and faculty, and helps maintain enrollment data, curriculum inventories, and classroom services.

Qualifications

• Bachelor's degree from an accredited college or university in education or a related field with at least two years' online program experience.
• Experience with admissions, recruitment, and student support is preferred.

Responsibilities

• Serve as the primary contact for applicants and prospective students, providing information on admissions requirements and status.
• Review applications for completeness, evaluate transcripts, and rank applicants based on criteria.
• Maintain applicant files and track admissions data.
• Coordinate with admissions team to ensure timely processing and scheduling of interviews.
• Prepare action forms for accepted, alternate, and rejected applicants and notify candidates of decisions.
• Support orientation and communication with incoming cohorts; host virtual updates.

Skills

Online education experience

Admissions support

Courseware development

Education

Bachelor's degree

Tools

Banner

Curriculog

Slate

D2L

Job description

Job Summary

The Educational Program Specialist I will provide administrative academic support for programs in the Department of Health Professions (HIA & Respiratory Therapy) by assisting with the recruiting and admissions process, student support, course management, and program evaluation. Position also serves as the primary backup support for other AHP programs.

Responsibilities

• Admissions Support
  • Serve as the primary contact for applicants/prospective students, providing information on admission requirements, application status, and program details.
  • Review applications for completeness and accuracy; evaluate transcripts through grade conversion and GPA calculations; create and maintain applicant files for review by the chair, program director, and admissions committee, and rank applicants based on established criteria.
  • Maintain Excel spreadsheets tracking applicant qualifications, characteristics, and admissions data, and coordinate with the admissions team to ensure timely processing.
  • Manage the full admissions process, including scheduling interviews, maintaining applicant databases, and monitoring application progress.
  • Prepare action forms for accepted, alternate, and rejected applicants and notify candidates of admissions decisions.
  • Communicate with incoming cohorts throughout spring and summer to ensure they receive required information prior to arrival, and host virtual meetings to provide updates and answer questions.
  • Maintain student records, track enrollment data, and prepare semester & annual reports for institutional use.
  • Serve on the AHP Admissions Committee and export data from Slate to compile reports and present admissions data at committee meetings.
• Educational Support
  • Submit curriculum inventory data and Banner class rosters to the Registrar each semester for all programs; create CRNs, prepare Curriculog proposals, submit reports, perform Banner overrides to enable registration, and coordinate classroom services.
  • Prior to each semester, enter and submit course schedules to the Registrar using Banner, including classifications, descriptions, schedules, rooms, and textbooks; process and submit rosters, withdrawals, and add/drop forms.
  • Plan and execute August orientation by developing schedules, agendas, and handouts, and coordinating presentations with university departments for new cohorts.
  • Serve on the Learner Activities Committee, supporting planning and facilitation of student engagement activities; maintain cohort mastery files and oversee remediation tracking.
  • Assist incoming and current cohorts with ID badges, immunization and CPR compliance; maintain and update 50+ clinical affiliation agreements and coordinate renewals.
  • Support faculty with educational software and exam proctoring; liaise with the JAG Store, and distribute updated textbook lists to students.
• Recruitment
  • Participate with the admissions committee in recruitment events and information sessions.
  • Provide detailed information about the program, admission requirements, and application process at recruitment events on/off campus.
  • Assist in promoting the AHP programs by creating recruitment fliers, communicating with undergraduate advisors, and delivering occasional department tours.
• Administrative Support
  • Provide general administrative support to the program directors.
  • Liaise with the JAG store; distribute updated textbook lists to students.
  • Assist faculty by proctoring exams.
  • Develop and maintain methods of data collection and analysis for program evaluation, curriculum, and department administrative functions.
  • Assist faculty in using educational software and programs such as D2L.
  • Perform additional duties as assigned to provide academic administration support.
• Perform other duties as assigned to include backup support for BSHS, BSHS‑SLP, CLS, NMT, Radiation Therapy programs.

Required Qualifications

Bachelor's degree from an accredited college or university in education or an applicable field with a minimum of two years of experience with online educational programs, courseware development, or related experience.

Preferred Qualifications

Experience working in an academic setting, student recruitment, and admissions support.

Knowledge, Skills, & Abilities

• Knowledge of Microsoft Word 365, databases, operating systems, and spreadsheets.
• Excellent interpersonal, written, and verbal communication skills.
• Attention to detail and critical‑thinking skills.
• Ability to manage multiple deadlines and resolve issues.
• Ability to maintain confidentiality.

Shift/Salary/Benefits

Shift: Days M‑F

Pay Band: B7 – Minimum $20.29/hour to $25.34/hour, with salary commensurate with qualifications within the established range.

Benefits may include health, dental, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays. Tuition Assistance Program available after 6 months of employment for eligible full‑time employees.

Conditions of Employment

• Successful completion of a Background Check review before starting.
• Credit check may be required for Positions of Trust or approved departmental Purchase Card usage.
• Motor vehicle reports required for positions that involve driving an Augusta University vehicle.
• Faculty hires must provide proof of completed academic degree(s) and, if trained abroad, an educational/credential evaluation.
• All employees must protect the confidentiality, availability, and integrity of sensitive information in accordance with cybersecurity and privacy policies.

Other Information

Promote a customer‑friendly environment and provide superior service to patients, students, faculty, and employees. Augusta University is a tobacco‑free environment; tobacco use is prohibited on campus.

Equal Employment Opportunity

Augusta University is a proud equal opportunity employer welcoming applicants from underrepresented groups, individuals with disabilities, and veterans.