Education & Outreach Coordinator for Pension Benefits

American Federation of Musicians & Employers’ Pension Fund; New York (NY); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

The American Federation of Musicians and Employers’ Pension Fund is seeking an Education Coordinator to support participants, locals, and employers with in-person, virtual, and written learning resources. You will develop clear materials, moderate sessions, and coordinate educational programming with care and professionalism.

The role emphasizes strong organization, collaboration with subject matter experts, and ensuring information is accurate, accessible, and timely across all formats.

Qualifications

• Bachelor’s degree in education, communications, human resources, public administration, business administration, or a related field preferred;
• 1–3 years of coordinating training, workshops, webinars, orientations, public-facing education programs, or similar learning events.
• Strong written and verbal communication skills, including the ability to explain complex or technical information clearly, accurately, and professionally.
• Excellent organizational skills and attention to detail, with the ability to manage schedules, materials, deadlines, follow-up items, and multiple priorities.
• Comfort using Zoom, Microsoft Teams, presentation tools, webinar platforms, Microsoft 365 applications, and basic reporting or survey tools.
• Ability to work collaboratively with leadership, subject matter experts, staff, locals, employers, and other stakeholders.
• Sound judgment, discretion, and professionalism when handling confidential, sensitive, or member-related information.

Responsibilities

• Plan, coordinate, and support educational sessions for participants, locals, employers, and staff, in cluding scheduling, registration, materials preparation, day-of logistics, delivery support, and post-session follow-up.
• Partner with subject matter experts to develop presentations, facilitator guides, talking points, FAQs, job aids, reference guides, and other learning resources that explain Fund policies, procedures, and benefits-related topics clearly and accurately.
• Maintain and update educational content so materials reflect current Fund information, operational changes, program priorities, and audience needs.
• Coordinate presenter preparation, briefing materials, rehearsal sessions, and schedules to support consistent, well-organized, and accurate delivery.
• Support webinars, seminars, meetings, and other learning events, including participant access, technology setup, materials distribution, attendance tracking, and issue resolution.
• Collect and summarize attendance data, participant feedback, recurring questions, and stakeholder input to identify education needs and recommend improvements.
• Evaluate educational programming and propose practical enhancements to content, delivery methods, materials, and stakeholder engagement.
• Serve as a coordination point among internal departments, locals, employer contacts, and other stakeholders to align educational programs with plan updates, communication priorities, and participant needs.
• Maintain organized records of materials, schedules, attendance, feedback, and related documentation.

Skills

Communication

Organization

Attention to detail

Project coordination

Public speaking

Education

Bachelor's degree

Tools

Zoom

Microsoft Teams

Microsoft 365

Presentation software

Job description

The American Federation of Musicians and Employers’ Pension Fund is seeking an Education Coordinator to support participants, locals, and employers with in-person, virtual, and written learning resources. You will develop clear materials, moderate sessions, and coordinate educational programming with care and professionalism.

The role emphasizes strong organization, collaboration with subject matter experts, and ensuring information is accurate, accessible, and timely across all formats.