Education Investigator-1

Cisive; Annapolis (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

PreCheck, Inc. is seeking a detail-focused Education Investigator to perform education verification investigations and ensure accurate data collection. You will follow defined procedures and communicate with applicants and schools to obtain verification information, documenting results meticulously.

The role emphasizes timely production, independent judgment, and collaboration with other teams to meet client needs while adhering to FCRA and applicable laws.

Qualifications

• Follows established processes and guidelines to conduct education verification investigations.
• Communicates via the phone with applicants and educational institutions to obtain information.
• Records precise data pertaining to each investigation utilizing appropriate format in various databases.

Responsibilities

• Conduct education verification investigations.
• Perform comprehensive research using the Internet and other resources.
• Verify education records via phone, fax, mail, email, and online databases.
• Communicate with applicants and educational institutions to obtain information.
• Record data in databases and meet production standards.
• Collaborate with other Education Investigators and departments as needed.

Skills

Research

Communication

Time management

Independent judgment

Education

High School Diploma

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.At Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence.Scope of the PositionResponsible for providing a superior client experience through the completion of thorough and accurate primary source education verification investigations on behalf of PreCheck, Inc. clients. Reports information in accordance with the Fair Credit Reporting Act (FCRA), state and federal law, and PreCheck guidelines.Hourly Range: $17-20 per hourJob DescriptionEssential Job DutiesFollows established processes and guidelines to conduct education verification investigations.Performs comprehensive research utilizing the Internet and various other resources.Requests verification of education records utilizing diverse range of methods. Including, but not limited to phone, fax, mail, email, and online databases.Conducts appropriate follow-up on requests throughout the course of an education investigation.Communicates via the phone with applicants and educational institutions to obtain information.Records precise data pertaining to each investigation utilizing appropriate format in various databases.Meets departmental standards for production consistently.Uses time-management skills to navigate competing demands and ensure goals are achieved.Exercises independent judgment and resourcefulness to successfully complete client requests.Provides support to other Education Investigators to ensure all client needs are met.Works closely with all departments to acquire information and clarification on client requests.Completes special assignments or projects as requested.Performs essential job demands for this positionPerforms other duties and assists with department needs as assignedHigh School required