Education Gov MD: P&L & Growth Leader

NTT DATA, Inc.; Knoxville (TN); Hybrid; USD 150,000 - 350,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

NTT DATA Services in Knoxville, TN is seeking a Managing Director, Client Executive - Education to lead a high-value education account with P&L responsibility. The role requires strategic governance, executive relationship management, and multi-year planning across on-site and remote delivery models.

The candidate will drive revenue growth, renewals, and innovative technology outcomes while coordinating a cross-functional team to ensure exceptional client value and satisfaction.

Qualifications

• 10+ years of building, managing, and measuring an account with annual revenues in excess of $50M.
• 10+ years of experience selling IT services.
• 10+ years of experience in Client Management with ability to grow client relationships and leverage technology for competitive advantage.
• Deep industry knowledge within the State and Local Government and Education sector.

Responsibilities

• Serve as the senior executive and trusted advisor to the key executive leaders, aligning strategies with the client’s mission and modernization priorities.
• Own full P&L accountability for a $50M+ account, driving revenue growth, profitability, and long-term client value.
• Develop and execute a multi-year account strategy focused on innovation, digital transformation, and measurable outcomes.
• Build and sustain executive relationships across agencies, partners, and the broader public sector ecosystem.
• Lead contract negotiations, renewals, and governance processes to ensure mutual success and operational transparency.
• Oversee delivery performance and service quality, ensuring all commitments meet or exceed client expectations.
• Drive new business development and expansion opportunities across solutions, services, and emerging technologies.
• Champion innovation by introducing forward-looking solutions that advance government efficiency and citizen experience.
• Lead and develop a cross-functional account team, fostering collaboration, accountability, and professional growth.

Skills

Account management

IT services sales

Client relationship management

Education sector knowledge

Job description

NTT DATA Services in Knoxville, TN is seeking a Managing Director, Client Executive - Education to lead a high-value education account with P&L responsibility. The role requires strategic governance, executive relationship management, and multi-year planning across on-site and remote delivery models.

The candidate will drive revenue growth, renewals, and innovative technology outcomes while coordinating a cross-functional team to ensure exceptional client value and satisfaction.