Education Coordinator

Talentoma; Kentucky; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Maternity leave

Stipends

Job summary

Talentoma seeks an Education Coordinator to manage education requests from intake to completion, collaborating with facilitators, participants, program staff, and SMEs to ensure timely, consistent learning experiences.

The role requires a 40-hour weekly commitment, fully remote from Kentucky, with responsibilities spanning session prep, calendars, LMS updates, and participant communications to maintain accurate status and quality.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience supporting education, training, learning programs, or related coordination work.
• Familiarity with online learning activities, participant communications, session preparation, and completion tracking preferred.
• Experience with a learning management system such as Docebo and updating course/participant data accurately.
• Experience using Microsoft Outlook to coordinate sessions, invitations, and reminders.

Responsibilities

• Receive education requests through shared inboxes and intake forms, confirm purpose, audience, timing, and needed resources.
• Coordinate learning session calendars, invitations, facilitator availability, and virtual meeting details.
• Set up and maintain course details, participant access, learning paths, and completion status in Docebo.
• Review session information for completeness, dates, participant details, and alignment with procedures.
• Prepare and distribute session reminders, access instructions, materials, and follow-up messages.
• Monitor participant questions by email or internal requests and route content questions to SMEs.
• Track attendance, participation updates, completion activity, and feedback summaries using surveys.
• Follow up on missing details or incomplete updates, escalating time-sensitive issues to the education team lead.
• Maintain clear request notes, status updates, and handoff details for team transparency.
• Support quality review with timely follow-up and consistent participant communications.

Skills

Scheduling

Communication

Attention to detail

Remote work

Time management

Education

High school diploma

Tools

Docebo

Microsoft Outlook

SurveyMonkey

Job description

Monthly Pay: $3,721 - $5,558 USD per month

Summary:

An education request arrives, gets reviewed, scheduled, tracked, supported, and closed with clear updates for participants and facilitators. The Education Coordinator organizes learning activities and information that help participants access timely, consistent educational experiences. This role sits within the education team and works under an education team lead while partnering with facilitators, participants, program staff, and internal subject matter contacts. The role requires a 40-hour weekly commitment. Working days and shift times may vary. This is a fully remote, work from home position based in Kentucky, United States. The coordinator follows each request from initial receipt through session preparation, participant communication, completion tracking, feedback review, and final status updates.

Job Responsibilities

• Receive education requests through shared inboxes, intake forms, and internal task queues, then confirm the request purpose, audience, timing, and needed learning resources.
• Coordinate learning session calendars using a scheduling and calendar such as Microsoft Outlook, including invitations, facilitator availability, participant lists, and virtual meeting details.
• Set up and maintain course details, participant access, learning paths, and completion status in a learning management system such as Docebo.
• Review submitted session information for completeness, correct dates, accurate participant details, and alignment with established education procedures.
• Prepare and distribute session reminders, access instructions, learning materials, and follow-up messages to participants and facilitators.
• Monitor participant questions received by email or internal requests, provide accurate program information, and route specialized content questions to the appropriate subject matter contact.
• Track attendance, participation updates, completion activity, and feedback summaries using a survey such as SurveyMonkey and internal tracking methods.
• Follow up on missing session details, unresolved access concerns, or incomplete completion updates, escalating time-sensitive issues to the education team lead.
• Maintain clear request notes, status updates, and handoff details so team members can understand each learning activity from start to finish.
• Support quality review by checking accuracy, turnaround, complete notes, timely follow-up, and consistent participant communications.

Qualifications

• High school diploma or equivalent.
• About 1-2 years of experience supporting education, training, learning programs, or related coordination work preferred.
• Familiarity with online learning activities, participant communications, session preparation, and completion tracking preferred.
• Working knowledge of a learning management system such as Docebo, with the ability to update course and participant information accurately.
• Experience using a scheduling and calendar such as Microsoft Outlook to coordinate sessions, invitations, and reminders preferred.
• Ability to use a survey such such as SurveyMonkey to review participant feedback and summarize recurring themes.
• Strong written and verbal communication skills for clear, respectful interactions with participants, facilitators, and internal contacts.
• Ability to prioritize incoming requests, follow established procedures, and maintain accurate status information across multiple learning activities.
• Reliable computer, high-speed internet, and quiet private workspace, with availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work supporting education activities from a professional home workspace.
• Structured onboarding and training on the named systems, including Docebo, Microsoft Outlook, and SurveyMonkey.
• Regular check-ins with the education team lead to review priorities, questions, and workflow updates.
• Skill building in educational technology, virtual learning coordination, participant support, and session administration.

Benefits

• Health coverage, paid leave, a 401(k), maternity leave, and stipends.