Education Content Specialist

Phipps Neighborhoods; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

Phipps Neighborhoods seeks an Education Content Specialist for COMPASS in the Bronx, NY. The role focuses on selecting, developing, and ensuring high-quality program content across core areas, with coaching support for frontline staff and ongoing professional development.

The Specialist will work with the Site Program Director to align activities with COMPASS standards, use data to diagnose gaps, and support youth engagement and development.

Qualifications

• Master’s Degree in Education, Youth Development, or related field is preferred.
• 3–5 years of instructional coaching, curriculum development, or managing educational programs; OST experience is a plus.
• Proven ability to influence and navigate a matrixed organization.

Responsibilities

• Oversee selection, customization, and implementation of curriculum across core content areas.
• Conduct regular observations of educational activities to assess content delivery and engagement.
• Provide coaching and professional development to frontline staff (Group Leaders).
• Design and deliver targeted training sessions during onboarding and program cycles.
• Collaborate with Site Program Director to define shared performance metrics.

Skills

Curriculum design

Instructional coaching

Staff development

Education program oversight

Cross-functional collaboration

Education

Master’s Degree in Education or related

Bachelor’s Degree in Education or related

Job description

Job Title: Education Content Specialist, COMPASS

Reports To: Managing Director of Education and Learning

Position Type: Full-time

Location: Bronx, NY

Position Summary

The Education Content Specialist is responsible for the selection, development, and pedagogical quality of program content across all required content areas. This role ensures high‑quality implementation of educational and enrichment activities by providing content oversight, instructional coaching, and professional development to frontline direct service staff (Group Leaders). Working in close partnership with the Site Program Director, who maintains administrative and operational authority, the Education Content Specialist ensures that all program activities meet COMPASS and Future Builders standards and support youth engagement, learning, and development.

Key Responsibilities

Program Quality & Content Fidelity

• Oversee the selection, customization, and implementation of curriculum across all core content areas to ensure alignment with COMPASS standards and Project‑Based Learning methodologies.
• Conduct regular, structured observations of educational activities to assess content delivery, instructional quality, and student engagement.
• Utilize data and observation rubrics to diagnose implementation gaps, distinguishing between content comprehension challenges and operational execution issues.

Staff Capacity Building & Coaching

• Provide continuous support, feedback, and professional development to a team of on‑site Group Leaders and Education Coaches to strengthen lesson and activity delivery.
• Model effective youth development practices, facilitation techniques, and behavior management strategies for frontline staff.
• Design and lead targeted training sessions and workshops during staff onboarding and throughout the program cycle based on identified instructional needs.
• Partner closely with the site Program Director to establish shared performance metrics for frontline staff, clearly separating content execution (Specialist‑led) from operational compliance (Director‑led).
• Co‑design and participate in weekly alignment meetings with the Program Director to proactively address implementation gaps, coordinate staff support, and align on performance trends.
• Serve as the primary liaison between the centralized Education/Capacity‑building department and site‑based Program operations to ensure unified organizational messaging and consistency in program standards.

Work Schedule Requirements

• Support up to four COMPASS programs concurrently.
• Minimum nine (9) hours of service per week for each assigned program.
• Provide support and development to a team of on‑site Group Leaders and Education Coaches.

Preferred Qualifications

• Master’s Degree in Education, Youth Development, or related field.
• 3–5 years of experience in instructional coaching, curriculum development, or managing educational programs, preferably in an out‑of‑school time (OST) or community‑based setting.
• Proven ability to manage through influence and navigate a matrixed organizational structure successfully.
• Strong relational and communication skills, with a track record of building trust and driving accountability across cross‑functional teams.
• Bachelor’s degree in Education, Youth Development, or a related field required.
• Minimum one (1) year of experience in a supervisory or oversight role, including direct experience in program content development, staff supervision, training, and coaching.
• Demonstrated expertise in youth development, curriculum design, and activity‑based learning.
• Strong organizational and instructional leadership skills.
• Ability to assess, guide, and elevate staff instructional performance.

Core Competencies

• Curriculum and content design
• Staff development and supervision
• Program evaluation and improvement
• Instructional observation and feedback
• Youth engagement and developmental alignment
• Cross‑functional collaboration and communication

Physical and Administrative Conditions

• On‑site presence during assigned program hours.
• Must complete background checks and meet all relevant licensing and clearance requirements.
• Occasional evening or weekend availability as required by program operations.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.