Education Certification Specialist - Process & Compliance

Education-State Activities; Baton Rouge (LA); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

Louisiana Department of Education – Office of Teaching & Learning seeks an Educational Consultant 1 to support educator certification and background credentialing within the Educator Talent & Workforce Development team. The role focuses on processing applications accurately, securely, and in line with state requirements.

Applicants should have experience with Google Workspace, Outlook, Zoom, and case management systems, plus strong data entry, confidentiality, and customer-service skills.

Qualifikationen

• Experience with Google Workspace (Drive, Docs, Sheets) for file creation and organization.

Aufgaben

• Review and process certification applications daily.
• Review and answer applicants, school districts, and teacher preparation programs through the certification question portal.

Kenntnisse

Customer service

Stakeholder support

Data entry

Document management

Time management

Communication

Confidentiality

Prioritization

Ausbildung

Bachelor's degree (education/administration)

Advanced degree (education/administration)

Tools

Google Workspace

Microsoft Outlook

Zoom

OnBase

Case management systems

Jobbeschreibung

Louisiana Department of Education – Office of Teaching & Learning seeks an Educational Consultant 1 to support educator certification and background credentialing within the Educator Talent & Workforce Development team. The role focuses on processing applications accurately, securely, and in line with state requirements.

Applicants should have experience with Google Workspace, Outlook, Zoom, and case management systems, plus strong data entry, confidentiality, and customer-service skills.