Education Certification Specialist

State of Louisiana; Baton Rouge (LA); Vor Ort; USD 29.000 - 41.000; Vollzeit

Zusammenfassung

Louisiana Department of Education’s Office of Teaching & Learning - Educator Talent and Workforce Development seeks an Educational Consultant 1 to support educator certification and background credentialing functions in Baton Rouge. The role emphasizes processing applications accurately, securely, and in compliance with state requirements.

Applicants should have experience with Google Workspace, Outlook, Zoom, and case management systems; a strong emphasis on data entry, customer service, and

Qualifikationen

• Experience using Google Workspace (Drive, Docs, Sheets) to create and manage files.
• Proficiency with Outlook and Zoom for scheduling and meetings.
• Experience with case management systems or electronic databases.
• Ability to review sensitive documents (certification applications, background checks) with accuracy and confidentiality.
• Strong data entry and document management skills (scanning, indexing, retrieving).
• Experience providing customer service and stakeholder support.
• Ability to prioritize workload in a high-volume environment with deadlines.
• Familiarity with educator certification processes or state regulatory compliance (preferred).

Aufgaben

• Certification Processing: Review and process certification applications daily.
• Responding to Questions: Address inquiries from applicants, districts, and teacher programs via the portal.
• Position-Specific Details: Schedule, probationary considerations, and progression opportunities.
• Note regarding the advertised pay range: SER rate of $25.30 hourly and biweekly amounts, with a career cap.
• Work Schedule: Mon–Fri; hours to be determined.

Kenntnisse

Google Workspace

Outlook

Zoom

Case management

Data entry

Customer service

Attention to detail

Ausbildung

Bachelor's degree

Advanced degree

Tools

OnBase

Jobbeschreibung

Louisiana Department of Education’s Office of Teaching & Learning - Educator Talent and Workforce Development seeks an Educational Consultant 1 to support educator certification and background credentialing functions in Baton Rouge. The role emphasizes processing applications accurately, securely, and in compliance with state requirements.

Applicants should have experience with Google Workspace, Outlook, Zoom, and case management systems; a strong emphasis on data entry, customer service, and