Education Center Reception & Admin Specialist

Manufacturing Engineering System; Fort Benning (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

MES, LLC at Fort Benning, GA is seeking a Reception & Administration specialist to greet clients, route inquiries, and maintain smooth office operations in a military community setting.

The role follows site SOPs, assists with Tuition Assistance processing, manages records and mail, supports Soldiers with education programs, and helps ensure accurate, timely information and courteous service.

Qualifications

• Must read, write, speak, and comprehend English clearly.
• Customer service skills; knowledge of U.S. post-secondary education programs; proficiency with office equipment and MS Office.
• Minimum of one year of relevant reception/administrative experience.
• 30 semester hours of college from an accredited college.
• National Agency Check with Investigation (NACI) required.

Responsibilities

• Greet clients and enter them into the customer management system, and respond to inquiries by phone, email, or fax.
• Follow site SOPs to determine visitor needs and refer to appropriate staff.
• Operate basic office equipment and perform clerical tasks.
• Assist with in- and out-processing of Soldiers and Tuition Assistance processing.
• Provide information to Soldiers applying for TA using the online application process.
• Maintain education records and file/post documents per SOP and directives.
• Publish schedules, track classroom/facility usage, and communicate schedule changes.

Skills

Customer service

Office equipment proficiency

Microsoft Office

Web-based applications

Education

30 semester hours of college

Tools

Microsoft Office

ACES

ARIMS

Web-based applications

Job description

MES, LLC at Fort Benning, GA is seeking a Reception & Administration specialist to greet clients, route inquiries, and maintain smooth office operations in a military community setting.

The role follows site SOPs, assists with Tuition Assistance processing, manages records and mail, supports Soldiers with education programs, and helps ensure accurate, timely information and courteous service.