Client Services & Education Center Admin

ADP, Inc.; Fort Riley (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

MES, LLC is seeking a Reception & Administration professional at Fort Riley, KS to greet clients, manage inquiries, and support Soldier education processing. The role requires following SOPs, using MS Office, and handling education-related paperwork with accuracy.

Responsibilities include assisting with Tuition Assistance processes, coordinating with ESO, and maintaining education records and communications.

Qualifications

• Shall be able to read, write, speak, enunciate clearly, and fully comprehend the English language.
• The minimum knowledge, skills, and abilities required to perform these services/tasks include: customer service skills; knowledge of U.S. post-secondary education programs; and demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based applications.
• A minimum of one (1) year of relevant experience (reception and/or administrative experience).
• 30 semester hours of college from an accredited college for new hires.
• National Agency Check with Investigation (NACI) is required for this position.

Responsibilities

• Greet clients, enter them into a customer management system and respond to inquiries promptly.
• Follow detailed SOPs or directives and refer clients to appropriate personnel.
• Operate basic office equipment and assist with administrative aspects of Soldier in-/out-processing.
• Assist with Tuition Assistance processing and provide information using the web-based application process.
• Maintain and file education records and process requests per SOPs and guidance.
• Publish schedules, track classroom/facility usage, and post schedule changes.
• Assist with managing mail, documents, and reports per local guidance.
• Support ESO and Education Center operations and briefings as needed.

Skills

Customer service

Education program knowledge

Office equipment proficiency

Web-based applications

Education

30 semester hours of college

Tools

Microsoft Office

ARIMS/ACES systems

Job description

MES, LLC is seeking a Reception & Administration professional at Fort Riley, KS to greet clients, manage inquiries, and support Soldier education processing. The role requires following SOPs, using MS Office, and handling education-related paperwork with accuracy.

Responsibilities include assisting with Tuition Assistance processes, coordinating with ESO, and maintaining education records and communications.