EdTech Operation Specialist

Think Academy US; Santa Clara (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

On-site Bay Area role

Job summary

Think Academy US is seeking an entry-level EdTech Operations Specialist to support day-to-day operations across multiple learning centers in the Bay Area. This on-site, hands-on role offers growth as the company expands its centers and opportunities for leadership over time.

You will work with center managers, participate in cross-center coordination, and help with ongoing initiatives and launches. This is ideal for someone early in their career with a passion for education operations.

Qualifications

• 0–2 years of experience in operations, education, tutoring centers, or related fields.
• Bachelor’s degree preferred but not required.
• Comfortable traveling between locations in the Bay Area.
• Interest in education, personalized learning, or operations.
• $25/hour.

Responsibilities

• Support day-to-day operations across multiple learning centers.
• Collaborate with center managers to ensure smooth and consistent execution.
• Assist with cross-center communication and coordination.
• Work closely with center managers through ongoing check-ins.
• Support alignment, follow-ups, and continuous improvement.
• Grow into a coaching and leadership support role over time.

Education

Bachelor’s degree preferred

Job description

EdTech Operations Specialist (Entry-Level)

About the Role

We’re looking for an Entry-Level EdTech Operations Specialist to support daily operations across our centers and work closely with center managers. This is a hands-on, on-site role ideal for someone early in their career who wants to learn how education operations work in real environments.

We are a new and growing personalized learning brand .

We currently operate multiple centers while expanding, with plans to continue opening more locations across the Bay Area.

This role is designed to grow alongside the company .

You will begin by supporting day-to-day operations and center managers. As we open more centers, your scope, ownership, and responsibilities will expand , with opportunities to take on larger operational initiatives and grow into a more senior operations role over time.

Growth is based on performance, ownership, and team needs — not just tenure.

What You’ll Do

Role Responsibilities

• Support day-to-day operations across multiple learning centers
• Collaborate with center managers to ensure smooth and consistent execution
• Assist with cross-center communication and coordination
• Work closely with center managers through ongoing check-ins
• Support alignment, follow-ups, and continuous improvement
• Grow into a coaching and leadership support role over time

Meetings & Projects

• Support regular manager meetings and ongoing initiatives
• Assist with tracking priorities and next steps across teams

On-Site & Cross-Center Support

• Provide in-person support across Bay Area centers as needed
• Support launches, events, and new initiatives

Who This Role Is For

• Someone early in their career who wants hands-on operations experience
• Comfortable working in fast-paced, real-world environments
• Organized, reliable, and detail-oriented
• Strong communicator who enjoys helping others solve problems

Qualifications

• 0–2 years of experience in operations, education, tutoring centers, or related fields
• Bachelor’s degree preferred but not required
• Comfortable traveling between locations in the Bay Area
• Interest in education, personalized learning, or operations
• $25/hour
• Opportunities for growth into senior operations or management roles
• This is an on-site, field-based role
• Not a remote position
• Must be based in the Bay Area and able to travel between centers