eDiscovery Specialist

Insight Global; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Insight Global's client, a leading company in the gaming and technology space, seeks an eDiscovery Specialist to support its Information Security eDiscovery team. You will manage operational eDiscovery work related to law enforcement requests, data subject requests, legal holds, data preservation, collection, and review.

Ideal candidates have 2+ years in eDiscovery or privacy operations, a solid understanding of the EDRM lifecycle, practical SQL experience, and the ability to independently

Qualifications

• 2+ years of relevant experience in eDiscovery, litigation support, investigations, privacy operations, or related fields.
• Working knowledge of the Electronic Discovery Reference Model (EDRM), including preservation, collection, processing, search, review, and delivery.
• Experience writing or working with SQL queries to retrieve data.
• Strong organizational and multitasking abilities, with attention to detail.

Responsibilities

• Process data subject requests and collect information from cloud sources.
• Support legal holds through the preservation, collection, processing, search, review, and delivery lifecycle.
• Write, review, and troubleshoot SQL queries used to retrieve responsive data.
• Manage assigned requests independently within a queue.
• Track activities, status updates, decisions, and blockers in Jira. Monitor deadlines and escalate time-sensitive requests accordingly.
• Coordinate with Legal, Information Security, and other internal teams.

Skills

EDRM knowledge

SQL queries

Organizational skills

Communication skills

On-call readiness

Tools

Jira

Job description

Insight Global's client, a leading company in the gaming and technology space, is seeking an eDiscovery Specialist to support its Information Security eDiscovery team. These individuals will manage operational eDiscovery work related to law enforcement requests, data subject requests, legal holds, data preservation, collection, and review. The ideal candidate understands the EDRM lifecycle, has practical SQL experience, and can independently manage a queue of sensitive requests while maintaining accurate documentation in Jira. Candidates should be comfortable following established processes, collaborating with the broader team, and escalating issues when additional guidance is needed.

Key Responsibilities:

• Process data subject requests and collect information from cloud-based data sources.
• Support legal holds throughout the preservation, collection, processing, search, review, and delivery lifecycle.
• Write, review, and troubleshoot SQL queries used to retrieve responsive data.
• Manage assigned requests and matters independently within a queue.
• Track all activities, status updates, decisions, and blockers in Jira. Monitor deadlines and escalate time-sensitive requests appropriately.
• Coordinate with Legal, Information Security, and other internal teams.
• Follow established workflows while recognizing when a request requires additional investigation or a different approach.
• Communicate issues clearly and bring forward potential solutions.
• Participate in collaborative working sessions and team communication channels.
• Participate in a rotating 24/7 on-call schedule for emergency law enforcement response requests.

Required Skills & Experience:

• 2+ years of relevant experience in eDiscovery, litigation support, investigations, legal technology, compliance, or privacy operations
• Working knowledge of the Electronic Discovery Reference Model (EDRM), including preservation, collection, processing, search, review, and delivery. - Experience writing or working with SQL queries to retrieve data.
• Strong organizational skills and the ability to manage multiple concurrent requests.
• Experience documenting and tracking work in Jira or a comparable ticketing system.
• Strong written and verbal communication skills.
• Sound judgment when handling sensitive, confidential, or time-critical matters.
• Willingness and ability to participate in the required on-call rotation.

Nice to Have Skills & Experience (not required):

• Experience supporting law enforcement response requests.
• Experience processing DSARs or other privacy-related requests.
• Experience managing legal holds.
• Experience collecting data from cloud-based environments.
• Background in corporate investigations, compliance, digital investigations, or legal operations.
• Digital forensic imaging or forensic lab experience.
• Experience supporting a large, global, technology-focused organization.