EDI Product Specialist

WiseTech Global; Chicago (IL); Hybrid; USD 100,000 - 146,000; Full time

Job summary

An innovative firm is seeking an EDI Product Specialist to join their dynamic team. This role focuses on implementing and optimizing EDI interfaces within a collaborative environment. You will work closely with customers to understand their needs, troubleshoot issues, and provide effective solutions. The position offers a unique opportunity to bridge technology and business in the logistics sector, making a significant impact on supply chain efficiency. If you are a proactive problem solver with a passion for technology, this role is perfect for you.

Qualifications

• Strong experience in EDI implementation within logistics.
• Ability to analyze and define EDI mappings and troubleshoot issues.

Responsibilities

• Implement and optimize EDI mappings within Trinium TMS.
• Work directly with customers to understand their EDI requirements.

Skills

EDI Implementation

Technical Analysis

Problem-Solving

Collaboration

Communication

Education

Bachelor's Degree in Computer Science or related field

Job description

Join to apply for the EDI Product Specialist role at WiseTech Global

1 week ago Be among the first 25 applicants

Join to apply for the EDI Product Specialist role at WiseTech Global

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from WiseTech Global

Sr. Technical Recruiter | Talent Acquisition | Relationship Management

About WiseTech Global

* This role requires you to commute to either our Schaumburg, IL office, or our Chapel Hill, NC office on a hybrid schedule. *

At WiseTech, we build the software that powers global logistics. From emerging freight forwarders to established leaders like DHL and FedEx, our software solutions allow them to maintain truly resilient supply chains. Our teams are tasked with solving deeply complex industry problems, revolutionizing the logistics industry.

This role is primarily focused on delivery of implementing existing or new EDI interface to the TMS, which will reside within a Product Team of 11. This will include involvement in the Product Development process and some tier 3 support, including Common EDI transaction sets - 204, 214, 990, 210, 990, etc.

Our Product Specialists are problem solvers and subject matter experts. They work with our customers to understand their issues, identify the root cause, and work with our Engineers to provide a solution. They bridge the gap between business and technology, and make sure that we truly understand what our customers need.

Together we will change the world of logistics, one innovation at a time.

What We're Looking For

• EDI Expertise – Strong experience in EDI implementation, ideally within the supply chain or logistics industry. Including common transaction sets (204, 214, 990, 210, etc.)
• Technical Acumen – Ability to analyze and define EDI mappings, troubleshoot issues, and work with data.
• Industry Knowledge – Experience with TMS, import/export operations, or related supply chain applications is a plus.
• Problem-Solving Mindset – You don’t just answer questions—you find the root cause and solve problems.
• Collaboration & Communication – Ability to work cross-functionally with teams in a fast-paced environment.
• Ownership & Initiative – A self-starter who takes accountability and delivers results.

Responsibilities

• Implement and optimize EDI mappings within Trinium TMS, including common transaction sets (204, 214, 990, 210, etc.).
• Work directly with customers to understand their EDI requirements and provide solutions.
• Collaborate with technical teams to design, document, and implement EDI integrations.
• Draft, review, and refine functional specifications for EDI projects.
• Provide Tier 3 support, troubleshooting, and resolving complex EDI-related issues.
• Serve as the Subject Matter Expert on EDI, training internal teams and documenting processes.
• Take full ownership of assigned tasks, ensuring timely delivery and high-quality outcomes.

Before you apply

From time to time, WiseTech Global may use external service providers to assist us with assessing applications, including background checks, on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at WiseTech Global by 2x

Get notified about new Electronic Data Interchange Specialist jobs in Chicago, IL.

Chicago, IL $112,869.12-$145,117.44 4 months ago

Chicago, IL $145,117.00-$209,614.00 6 months ago

Chicago, IL $144,000.00-$208,000.00 6 months ago

Chicago, IL $100,949.33-$137,002.66 1 week ago

Chicago, IL $129,792.00-$187,477.33 7 months ago

Chicago, IL $162,240.00-$234,346.67 6 months ago

Arlington Heights, IL $70,000.00-$80,000.00 3 weeks ago

Greater Chicago Area $125,000.00-$160,000.00 1 day ago

Chicago, IL $112,000.00-$144,000.00 4 months ago

Chicago, IL $126,186.67-$171,253.34 3 weeks ago

Chicago, IL $108,714.67-$139,776.00 4 months ago

Chicago, IL $168,480.00-$243,360.00 5 months ago

Chicago, IL $131,040.00-$168,480.00 4 months ago

High Performance Computing Production Engineer

Senior Data Engineer_Chicago, IL_Only on W2_No Third Parties

Chicago, IL $139,776.00-$201,898.00 6 months ago

FourGen ERP Developer- Remote with Travel

Chicago, IL $116,480.00-$149,760.00 4 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.