Product Specialist

AmerisourceBergen; United States; Remote; USD 86,000 - 124,000; Full time

Job summary

A leading company in pharmaceutical distribution is seeking a Product Specialist responsible for supporting business strategies for customer online platforms. The ideal candidate will exhibit strong analytical and communication skills, manage customer expectations, and enhance overall satisfaction through effective collaboration with business partners.

Benefits

Comprehensive health benefits

Professional development opportunities

Paid parental leave

Flexible working arrangements

Qualifications

• 5+ years of relevant technical or business work experience.
• Experience with user acceptance testing.
• 3+ years in Agile software product development.

Responsibilities

• Conducts data gathering to understand business strategy requirements.
• Communicates business requirements for the implementation of solutions.
• Writes user stories for new functionality.

Skills

Leadership

Communication

Analytical skills

Negotiation

Problem solving

Education

Bachelor’s Degree in Business Administration or similar

Tools

JIRA

Confluence

Microsoft Office Suite

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Summary:

This role is responsible for supporting the business strategy for the customer online platforms. Individuals in the Product Specialist role are responsible to collect, analyze, develop, document, communicate business requirements, and support user acceptance testing to achieve business goals. Product Specialist continually seek opportunities to increase customer satisfaction and effectively manage customer expectations. They also display innovation in identifying, proposing, and overseeing the execution of business solutions. Through adaptable communication skills and the ability to translate between technical and business language, they work collaboratively, negotiating requirements across multiple groups. They must have a working knowledge of the product that they support and should be equally aligned with the IT department. Strong leadership, relationship management, interpersonal, negotiation and communication skills are also required. Product Specialist work with business partners within one or more business processes to align technology solutions with business strategies. They support one or more moderately to highly complex business processes. They serve as a team member.

Primary Duties and Responsibilities:

Conducts data gathering and analysis to understand business strategy requirements

Contributes to the business short-and long-term planning sessions to ensure understanding of business goals and direction.

Communicates business requirements and functional specifications for the implementation of business solutions

Participates in Ad-Hoc Testing and Validates Product features and functions

Supports the Product Owner with prioritizing the product backlog.

Writes user stories for new functionality and ensures new functionality meets the acceptance criteria

Works with Product Owners to identify dependencies across teams

Works with development to clarify user story acceptance criteria during a sprint

Complies with all appropriate policies, procedures, safety rules and regulations

Performs related duties as assigned

Required Skills and Qualifications:

Normally requires broad training in fields such as business administration, sales, marketing, organizational development, computer sciences, or similar vocations generally obtained through completion of a four-year Bachelor’s Degree Program

Typically requires 5+ years’ of relevant technical or business work experience

Requires experience/in-depth knowledge of business operations and systems requirements processes

Minimum 5 years relevant technical or business work experience

Ability to work collaboratively within a team/group setting and work in a face paced agile environment

Excellent verbal and written communication skills

Strong problem solving and analytical skills

3+ years of relevant Business Analyst, or Beta Analyst experience in an Agile software product development environment

Experience in a role with strong requirements elicitation (Business Analyst, Technical Product Manager, consultant, etc.), and proven writing skills including the ability to write concisely and clearly for different audiences

Experience with Agile backlog/project management tool

Experience with JIRA and Confluence is a plus

Ability to clearly and concisely gather, analyzes, prioritize and document information

Ability to translate business and technical requirements into the form of User Stories

Ability to communicate effectively, both oral and written, with internal and external stakeholders at multiple levels

Experience with user-acceptance testing

Working knowledge of pharmaceutical distribution business

Demonstrated ability to interpret customer servicing requirements to develop customer approach based on available solutions

Excellent organizational skills high detail-orientation and strong interpersonal skills required to coordinate information among multiple internal groups

Experience with Microsoft Office Suite (e.g. Access, PowerPoint, Excel, Word, Project, Visio)

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Summary:

This role is responsible for supporting the business strategy for the customer online platforms. Individuals in the Product Specialist role are responsible to collect, analyze, develop, document, communicate business requirements, and support user acceptance testing to achieve business goals. Product Specialist continually seek opportunities to increase customer satisfaction and effectively manage customer expectations. They also display innovation in identifying, proposing, and overseeing the execution of business solutions. Through adaptable communication skills and the ability to translate between technical and business language, they work collaboratively, negotiating requirements across multiple groups. They must have a working knowledge of the product that they support and should be equally aligned with the IT department. Strong leadership, relationship management, interpersonal, negotiation and communication skills are also required. Product Specialist work with business partners within one or more business processes to align technology solutions with business strategies. They support one or more moderately to highly complex business processes. They serve as a team member.

Primary Duties and Responsibilities:

• Conducts data gathering and analysis to understand business strategy requirements

• Contributes to the business short-and long-term planning sessions to ensure understanding of business goals and direction.

• Communicates business requirements and functional specifications for the implementation of business solutions

• Participates in Ad-Hoc Testing and Validates Product features and functions

• Supports the Product Owner with prioritizing the product backlog.

• Writes user stories for new functionality and ensures new functionality meets the acceptance criteria

• Works with Product Owners to identify dependencies across teams

• Works with development to clarify user story acceptance criteria during a sprint

• Complies with all appropriate policies, procedures, safety rules and regulations

• Performs related duties as assigned

Required Skills and Qualifications:

• Normally requires broad training in fields such as business administration, sales, marketing, organizational development, computer sciences, or similar vocations generally obtained through completion of a four-year Bachelor’s Degree Program

• Typically requires 5+ years’ of relevant technical or business work experience

• Requires experience/in-depth knowledge of business operations and systems requirements processes

• Minimum 5 years relevant technical or business work experience

• Ability to work collaboratively within a team/group setting and work in a face paced agile environment

• Excellent verbal and written communication skills

• Strong problem solving and analytical skills

• 3+ years of relevant Business Analyst, or Beta Analyst experience in an Agile software product development environment

• Experience in a role with strong requirements elicitation (Business Analyst, Technical Product Manager, consultant, etc.), and proven writing skills including the ability to write concisely and clearly for different audiences

• Experience with Agile backlog/project management tool

• Experience with JIRA and Confluence is a plus

• Ability to clearly and concisely gather, analyzes, prioritize and document information

• Ability to translate business and technical requirements into the form of User Stories

• Ability to communicate effectively, both oral and written, with internal and external stakeholders at multiple levels

• Experience with user-acceptance testing

• Working knowledge of pharmaceutical distribution business

• Demonstrated ability to interpret customer servicing requirements to develop customer approach based on available solutions

• Excellent organizational skills high detail-orientation and strong interpersonal skills required to coordinate information among multiple internal groups

• Experience with Microsoft Office Suite (e.g. Access, PowerPoint, Excel, Word, Project, Visio)

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Salary Range*

$86,500 - 123,860

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail] . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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Affiliated Companies:

Affiliated Companies: AmerisourceBergen Services Corporation

About the company

AmerisourceBergen Corporation is an American drug wholesale company that was formed by the merger of Bergen Brunswig and AmeriSource in 2001.

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