EDI & Operations Coordinator

Boutique Recruiting; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vacation days 10

Sick days 5

Early Friday close 3pm

Job summary

Boutique Recruiting is hiring an EDI & Operations Coordinator for a growing wholesale home goods distributor. You will process EDI transactions, coordinate routing and shipping, support invoicing, and resolve data issues to keep orders moving on schedule.

The ideal candidate has 2–3 years in EDI/shipping/logistics in a B2B environment, plus experience with SAP/ERP and Excel. Benefits include health insurance, 10 vacation days, 5 sick days, and early Friday closure at 3:00 p.m.

Qualifications

• 2–3 years of experience in EDI processing, shipping, logistics, or operations in a B2B environment.
• EDI experience within wholesale home goods, apparel, accessories, beauty, consumer products or related hard-goods industry.
• Experience reading raw EDI data and identifying order, mapping or formatting errors.
• Understanding of EDI mapping and ERP systems such as SAP or comparable platforms.
• Experience cross-referencing customer SKUs, internal product data and available inventory.
• Experience obtaining freight quotes and comparing rates from carriers or brokers.
• Experience using customer routing portals or similar business systems.
• Proficiency in Microsoft Excel, Word, and Outlook.

Responsibilities

• Receive, review, and process daily inbound EDI documents into ERP.
• Monitor EDI transactions and resolve discrepancies with customers/partners.
• Review raw order data for errors or missing information.
• Cross-reference SKUs with internal data to process POs.
• Confirm inventory availability and address shortages before processing.
• Collaborate with Sales, Shipping, and Operations on order fulfilment and EDI issues.
• Ensure orders route within required timelines.
• Prepare freight quotes, obtain rates and approvals.
• Support daily invoicing to ensure timely billing.
• Create shipping locations within internal systems.
• Manage customer portal activities, including Walmart portal tickets.
• Prepare shipping documents for domestic/international orders.
• Process credit memos using AMT and QuickBooks.
• Communicate routing updates to major customers.
• Monitor shared inboxes and escalate as needed.
• Maintain records for reporting and efficiency.

Skills

EDI processing

Shipping & logistics

Data accuracy

Customer coordination

Office software (Excel/Outlook)

Tools

SAP

AMT

QuickBooks

Job description

Position Title: EDI & Operations Coordinator

Salary: $70,000–$75,000 / DOE

A growing wholesale home goods distributor is seeking an EDI & Operations Coordinator to keep orders moving accurately, efficiently, and on schedule. This role will process EDI transactions, review raw order data, coordinate routing and shipping, prepare freight quotes, support invoicing and resolve discrepancies across customer portals and internal systems.

The ideal candidate has 2–3 years of EDI, shipping, logistics or operations experience in a B2B wholesale environment. They must bring urgency, sharp attention to detail and the ability to identify problems, take ownership and adapt as the business continues to grow.

EDI & Operations Coordinator Responsibilities

• Receive, review, and process daily inbound EDI documents, ensuring accurate and timely entry into the ERP system
• Monitor EDI transactions and resolve discrepancies to maintain seamless data exchange with customers and trading partners
• Review raw order data and identify errors, missing information, or formatting issues
• Cross-reference internal product information with customer SKU data to process purchase orders accurately
• Confirm inventory availability and address shortages or order discrepancies before processing
• Collaborate with Sales, Shipping, and Operations to support order fulfillment and resolve EDI-related issues
• Ensure customer orders are routed within required customer and carrier timelines
• Prepare freight quotation sheets, obtain shipping rates, and secure required approvals before shipment
• Support daily invoicing to ensure orders are billed accurately and on time
• Create and maintain shipping locations and shipping points within internal systems
• Manage customer portal activities, including creating tickets through the Walmart portal when required
• Prepare shipping documentation for domestic and international orders in accordance with customer requirements and applicable regulations
• Process credit memos for returns, damaged merchandise, and order adjustments using AMT and QuickBooks
• Communicate with major retail customers regarding routing updates, order corrections, and shipment-related matters
• Monitor shared inboxes and operational requests, ensuring timely follow-up and escalation
• Maintain accurate records and documentation to support reporting and operational efficiency

EDI & Operations Coordinator Requirements

• 2–3 years of experience in EDI processing, shipping, logistics, or operations within a B2B environment
• MUST have EDI experience within wholesale home goods, apparel, accessories, beauty, consumer products or a related hard-goods industry
• Experience reading raw EDI data and identifying order, mapping or formatting errors
• Understanding of EDI mapping and ERP systems such as SAP or comparable platforms
• Experience cross-referencing customer SKUs, internal product data and available inventory
• Experience obtaining freight quotes and comparing shipping rates and options from carriers or freight brokers
• Working knowledge of customer routing portals or similar business systems
• Proficiency in Microsoft Excel, Word, and Outlook

Benefits

• Health insurance plan available
• 10 vacation days
• 5 sick days
• Early office closure at 3:00 p.m. on Fridays

If you are an EDI professional who works with urgency, catches the details others miss, and knows how to keep orders moving.