Business Process Manager

Walgreens; United States; On-site; USD 86,400 - 138,200; Full time

Job summary

Walgreens is seeking an EDI Business Process Manager to lead enterprise EDI operations. You will ensure reliable transaction processing, vendor compliance, and oversee trading partner onboarding. The ideal candidate should have strong EDI expertise and supply chain knowledge.

This role involves problem-solving, maintaining relationships, and driving initiatives for operational efficiency. A Bachelor's degree or equivalent experience in supply chain is required, along with advanced skills in Microsoft Excel.

The salary range for this position is $86,400 - $138,200 per year.

Qualifications

• Bachelor’s degree with 2 years of experience or high school diploma with 4 years of experience in supply chain.
• Advanced Microsoft Excel skills.
• Willing to travel up to 10% for business purposes.

Responsibilities

• Lead enterprise EDI operations and ensure reliable transaction processing.
• Manage day-to-day EDI performance and vendor compliance.
• Drive cross-functional initiatives to improve data quality and operational efficiency.

Skills

Advanced Microsoft Excel

EDI transaction experience

Analytical skills

Troubleshooting skills

Education

Bachelor’s degree or high school diploma/GED with experience

Tools

EDI platforms

SQL

ERP systems (e.g., SAP)

Job description

Job Summary

The EDI Business Process Manager is responsible for leading enterprise EDI operations, ensuring reliable transaction processing, strong vendor compliance, and seamless integration with core business systems. This role will oversee trading partner onboarding, manage day‑to‑day EDI performance, and drive cross‑functional initiatives to improve data quality, operational efficiency, and supply chain execution. The ideal candidate brings a strong mix of technical EDI expertise, supply chain knowledge, and leadership experience in a high‑volume environment.

Job Responsibilities

• Works on moderately complex issues where analysis of situations or data requires an in‑depth evaluation of variable factors. May exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
• Acts independently to determine methods and procedures on new or special assignments. Acts as a specialist in the field, uses professional concepts in developing resolution to moderately complex issues. Provides expertise and knowledge in a moderately complex area of specialization. Identifies and researches somewhat unique customer opportunities, issues, and requests.
• Establishes and maintains constructive working relationships and keeps stakeholders informed of progress or status, addressing the underlying needs of the stakeholders.
• Provides expertise and knowledge in a moderately complex area of specialization. Outlines specific objectives and processes that are focused on generating innovative solutions to business problems.
• Participates in functional and cross functional teams to meet objectives, improve processes, and improve stakeholder satisfaction.
• Creates networks involving coordination among groups.
• Outlines specific objectives and processes that are focused on generating innovative solutions to moderately complex business problems.
• May implement innovative processes or changes that support the goals of the department.
• May develop and submit ideas which support the achievement of innovative goals.
• May exhibit leadership on projects and/or processes.

Basic Qualifications

• bachelor’s degree and at least 2 years of experience in a supply chain or business role OR a high school diploma/GED and at least 4 years of experience in a supply chain or business role.
• Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• 3‑5+ years of experience working with EDI transactions in a high‑volume environment
• Strong knowledge of ANSI X12 standards and transaction sets (e.g., 850, 855, 856, 810, 820, 997)
• Hands‑on experience with EDI platforms and integration tools (e.g., Sterling Integrator, OpenText, SPS Commerce)
• Experience integrating EDI with ERP systems such as SAP (including AR/AP and invoice processing)
• Expertise in EDI communication protocols (AS2, SFTP, VAN connectivity)
• Experience onboarding and managing trading partners, including mapping and certification processes
• Strong analytical and troubleshooting skills, including experience with SQL and X12 data validation

We will consider employment of qualified applicants with arrest and conviction records.

This role will remain open until filled.

Salary Range: $86,400 - $138,200 / Salaried