EDI & Integrations Specialist

Shamrock Trading Corporation; Overland Park (KS); On-site; USD 85,000 - 115,000; Full time

Job summary

Shamrock Trading Corporation in Overland Park, KS is seeking an EDI & Integrations Specialist to own and support EDI data flows between McLeod TMS and trading partners. You will lead partner implementations, troubleshoot production issues, and coordinate with internal teams and external vendors.

This role requires strong EDI knowledge, SQL query ability, experience with Windows, and excellent customer service.

Qualifications

• Strong knowledge of EDI and file transfer principles.
• Ability to read and interpret technical manuals.
• Experience documenting data flow diagrams.
• Experience working with transportation or logistics operations.

Responsibilities

• Serve as SME over EDI technology and integrations.
• Perform EDI implementations using the McLeod EDI Editor software module.
• Coordinate testing with trading partners and third-party vendors.
• Research and troubleshoot EDI integration issues.
• Escalate troubleshooting to McLeod EDI Support as needed.
• Coordinate overflow of EDI implementations with third parties.
• Work with internal customers to understand implementation priorities.
• Work with customers to obtain specifications and requirements for delivery of EDI transaction set(s).
• Support and troubleshoot both EDI and API-based integrations between McLeod, customers, vendors, and third-party platforms.
• Monitor production EDI transactions and proactively identify issues impacting business operations.
• Review and document functional requirements.
• Deliver prompt and concise communication and follow-up on pending issues.
• Partner with brokerage and operations teams to review customer EDI scorecard performance, identify compliance gaps, and recommend EDI mapping, workflow, and template changes to improve customer ratings and meet contractual communication requirements.

Skills

EDI knowledge

SQL querying

Windows OS

Customer service

Documentation

Communication skills

Multi-project coordination

Tools

McLeod EDI Editor

McLeod Loadmaster

McLeod FlowLogix

PowerShell

Python

Job description

About the Role

Shamrock is seeking an EDI & Integrations Specialist to join the team. The EDI & Integrations Specialist owns and supports EDI data flows between the McLeod TMS platform and Ryan Transportation’s trading partners. This role leads partner implementations, troubleshoots production issues, coordinates with internal teams and external vendors, and helps ensure reliable transaction processing.

What You’ll Do

• Serve as SME over EDI technology and integrations.
• Perform EDI implementations using the McLeod EDI Editor software module.
• Perform coordination and testing with trading partners and 3rd party vendors.
• Research and troubleshoot EDI integration issues.
• Escalate troubleshooting to McLeod EDI Support as needed.
• Coordinate overflow of EDI implementations with third parties.
• Work with internal customers to understand implementation priorities.
• Work with customers to obtain specifications and requirements for delivery of EDI transaction set(s).
• Support and troubleshoot both EDI and API-based integrations between McLeod, customers, vendors, and third-party platforms.
• Monitor production EDI transactions and proactively identify issues impacting business operations.
• Review and document functional requirements.
• Deliver prompt and concise communication and follow-up on pending issues.
• Partner with brokerage and operations teams to review customer EDI scorecard performance, identify compliance gaps, and recommend EDI mapping, workflow, and template changes to improve customer ratings and meet contractual communication requirements.

What You’ll Bring

• Candidates should possess strong proficiency in at least two of the following areas. Training will be provided to develop the third:
• Deep knowledge and work experience of EDI and file transfer principles.
• Solid understanding of McLeod Loadmaster database schema.
• Ability to write and troubleshoot intermediate to advanced SQL queries for analysis, validation, and troubleshooting purposes.
• Experience supporting transportation, 3PL, freight brokerage, carrier, or logistics operations.
• Experience working within Windows operating systems.
• Outstanding customer service skills.
• Ability to work on several implementations concurrently.
• Ability to read and comprehend technical manuals.
• Ability to communicate technical information coherently, both verbally and in writing, to customers.
• Ability to document data flow diagrams.
• Must have a strong level of attention to detail and ability to follow through promptly.

What Will Set You Apart

• Experience with PowerShell, Python, or other scripting languages is important.
• Familiarity with automation schedulers and principles.
• Working knowledge of McLeod FlowLogix software.