EDI Integration Analyst - Path to Senior Engineer

hrone; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

Universal Logistics is seeking an EDI / Integration Analyst to manage EDI connections with customers and trading partners. You will own EDI queues, troubleshoot issues, configure mappings, and support onboarding end-to-end while growing into senior integration roles on the CIC platform.

You will collaborate with experienced EDI engineers, handle vendor communications, and contribute to the migration of EDI workloads to Cleo Integration Cloud (CIC) as part of a strategic platform shift.

Qualifications

• Experience in an EDI operations or integration support role.
• Knowledge of ANSI X12 transactions such as 204, 210, 214, 810, 856, 990.
• Ability to troubleshoot data, mapping, connectivity, or partner-side issues.
• Strong written and verbal communication with external trading partners.
• Organized and detail-oriented with good ticket hygiene.

Responsibilities

• Monitor EDI queues and transmission health across all trading partners.
• Establish trading partner connectivity and configure mapping per partner specs.
• Support onboarding end-to-end: setup, mapping, testing, cutover, post-launch monitoring.
• Troubleshoot EDI processes and workflows; diagnose data/mapping/connectivity/partner-side issues.
• Remedy outages and transmission-failure situations, escalate when needed.
• Communicate onboarding progress and issue resolution with trading partners.
• Review scorecard discrepancies and drive to resolution.
• Support migration of EDI workloads to CIC as the platform matures.
• Manage mailbox administration, connectivity setup (FTP/SFTP/VAN), and partner access.
• Document and maintain trading partner configurations, onboarding checklists, training material.
• Own EDI tickets through lifecycle in ticketing system.

Skills

EDI fundamentals

Trading partner coordination

Onboarding experience

Communication skills

Tools

CIC (Cleo Integration Cloud)

Cleo VLTrader

Clarify

SQL Server

Job description

Universal Logistics is seeking an EDI / Integration Analyst to manage EDI connections with customers and trading partners. You will own EDI queues, troubleshoot issues, configure mappings, and support onboarding end-to-end while growing into senior integration roles on the CIC platform.

You will collaborate with experienced EDI engineers, handle vendor communications, and contribute to the migration of EDI workloads to Cleo Integration Cloud (CIC) as part of a strategic platform shift.